Watertown SEP Program Associate

Position: Watertown SEP Program Associate
Department: Harm Reduction & Prevention Services
Reports to: Harm Reduction Manager
Location: Syracuse Office / Community-Based Services in Onondaga & Oswego Counties
Schedule: Full-Time (35 hours/week; occasional evenings/weekends)
FLSA Status: Non-Exempt
Salary Range: $22.00 – $25.00/hour

Submit your resume to recruitment@acrhealth.org

Join Our Team
ACR Health is seeking a compassionate, community-focused, and motivated Watertown SEP Program Associate to support harm reduction services throughout Jefferson, Lewis, and St. Lawrence Counties.
This role is ideal for someone who enjoys building relationships, engaging with diverse communities, and connecting individuals to services that improve health and well-being. The Watertown SEP Program Associate plays a key role in expanding access to harm reduction services through community outreach, participant engagement, overdose prevention initiatives, Syringe Exchange Program (SEP) operations, inventory coordination, and community partnerships.
As a member of ACR Health’s Harm Reduction & Prevention team, you will help reduce barriers to care, promote health equity, and support individuals in accessing services that meet their goals and needs.
What You’ll Do
Responsibilities include, but are not limited to:
Community Outreach & Engagement
• Conduct outreach activities throughout Jefferson, Lewis, and St. Lawrence Counties.
• Build and maintain positive relationships with community organizations, healthcare providers, local agencies, and other community partners.
• Represent ACR Health at outreach events, community meetings, educational presentations, health fairs, and networking opportunities.
• Increase awareness of harm reduction services and promote access to care in underserved communities.
Participant Services
• Provide participant-centered, stigma-free harm reduction services.
• Enroll participants and support ongoing engagement in SEP services.
• Provide overdose prevention education and naloxone distribution.
• Connect participants to healthcare, HIV/HCV/STI services, substance use treatment and MOUD, housing, food, benefits, behavioral health services, and other community resources.
• Recruit participants and peer educators for program services and activities.
SEP Operations & Inventory Management
• Support daily Syringe Exchange Program operations and service delivery.
• Promote access to sterile injection equipment and safe sharps disposal.
• Maintain inventory of SEP, overdose prevention, and harm reduction supplies.
• Coordinate supply ordering, inventory tracking, distribution, and restocking activities.
• Prepare and distribute supplies for outreach activities and satellite service locations.
• Assist with drug-checking services and participant education as trained and assigned.
Documentation & Compliance
• Maintain accurate and timely participant records, service documentation, referrals, and outreach activities.
• Complete required reports and data collection activities.
• Ensure compliance with agency policies, confidentiality requirements, and applicable regulations, including HIPAA and Article 27-F.
• Maintain professional standards and represent ACR Health positively within the community.
What We’re Looking For
Minimum Qualifications
Education
• High School Diploma or GED required.
• Relevant education in Human Services, Public Health, Social Work, Healthcare, or a related field preferred.
Experience
• At least one year of experience in social services, public health, healthcare, outreach, harm reduction, or a related field preferred.
• Experience working with individuals experiencing substance use, housing instability, mental health challenges, justice involvement, or other barriers to care is highly preferred.
• Experience working with LGBTQIA+, TGNCNB, BIPOC, and other historically underserved communities preferred.
• Experience conducting community outreach and engagement activities preferred.
Other Requirements
• Valid New York State driver’s license.
• Reliable access to an insured vehicle for work-related travel.
• Ability to travel throughout Jefferson, Lewis, and St. Lawrence Counties.
• Ability to occasionally work evenings and weekends for outreach activities, community events, and meetings.
Skills & Competencies
• Strong interpersonal and relationship-building skills.
• Excellent verbal and written communication skills.
• Strong organizational, documentation, and time-management skills.
• Ability to work independently and collaboratively as part of a team.
• Ability to engage diverse populations with professionalism, cultural humility, and respect.
• Proficiency with Microsoft Office and electronic recordkeeping systems.
• Commitment to harm reduction principles, participant autonomy, health equity, and person-centered care.
Why Join ACR Health?
We value our employees and offer a competitive compensation and benefits package, including:
• Competitive hourly wage: $22.00 – $25.00 per hour
• Comprehensive medical, dental, and vision insurance
• Generous paid time off and paid holidays
• Life insurance
• 403(b) retirement plan with agency contributions
• Employee Assistance Program (EAP)
Join Our Mission
At ACR Health, every employee contributes to improving the health and well-being of the communities we serve. If you enjoy connecting with people, supporting harm reduction initiatives, building community relationships, and helping individuals access critical services, we’d love to hear from you.
Apply today and become part of a team committed to advancing health equity and improving lives throughout the North Country.
To Apply: Submit your resume to recruitment@acrhealth.org
Equal Opportunity Employer

ACR Health is an equal opportunity employer committed to providing a workplace that values dignity, equity, inclusion, and respect. We encourage applicants from diverse backgrounds and lived experiences to apply. Individuals with lived experience related to substance use, recovery, housing instability, justice system involvement, HIV, and the communities we serve are strongly encouraged to apply.