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About Us

ACR Health is a not-for-profit, community-based organization providing an array of support services to individuals affected by a wide range of chronic diseases, including HIV/AIDS, with the goal of positive health outcomes; as well as navigators to help individuals and businesses make informed health insurance decisions.

Main Office

627 West Genesee Street
Syracuse, NY 13204

Phone: (315) 475-2430
Toll-Free: 1-877-475-0218
Fax: (315) 472-6515

The Q Center

617 West Genesee Street
Syracuse, NY 13204

Phone: (315) 475-2430
Toll-Free: 1-877-475-0218
Fax: (315) 472-6515

Syringe Exchange

637 West Genesee Street
Syracuse, NY 13204

Phone: (315) 475-2430
Toll-Free: 1-877-475-0218
Fax: (315) 472-6515

Mohawk Valley Office

500 Plant Street
Utica, NY 13502

Phone: (315) 475-2430
Toll-Free: 1-877-475-0218
Fax: (315) 472-6515

Northern New York Office

210 Court Street, Suite 20
Watertown, NY 13601

Phone: 315-475-2430
Toll-Free: 1-877-475-0218
Fax: (315) 472-6515

Syringe Exchange

135 Franklin Street
Watertown, NY 13601

Phone: (315) 475-2430
Toll-Free: 1-877-475-0218
Fax: (315) 472-6515

To file a formal complaint, please fill the form linked here.

Our Mission

To create healthier communities by opening doors to services that enhance the wellbeing of all.

Our Vision

A community in which every person has the opportunity to  achieve optimal health and equity.

Our Values

  • Commitment to Excellence
  • Respect for People and Community
  • Wellbeing
  • Integrity
  • Empowerment
  • Teamwork

Our Board

The Rev’d Georgina Hegney

Chair

Jaleel Campbell

Vice Chair

Colin Crowley

Secretary

Management Team

Lisa D. Alford

Chief Executive Officer
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Nirav Patel

Chief Finance Officer
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Andrea Wandersee

Chief Operating Officer
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Michelle McElroy

Chief Program Officer
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Catherine Green Harris

Chief Human Resources Officer
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Katherine Lowe

Director of Development and Community Engagement
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Roberto Gonzalez

Director of Harm Reduction & Prevention
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Kaitlin Zimmer

Director of Insurance Programs
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Adetokunbo G. Shobaloju

Director of Quality Assurance & Compliance

Stephen Simone

Director of Youth, Family, Education & Support Services
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