Insurance
Support
ACR Health has Navigators in nine counties to assist consumers in enrolling in health insurance. Open enrollment for Medicaid, Child Health Plus, and Essential Plans are all year long. Call 315-475-2430 to make an appointment.
Get Health Insurance
ACR Health Navigators are available to help individuals and families select a health plan, including Qualified Health Plans, the Essential Plan, Medicaid, and Child Health plus through the NY State of Health Official Health Plan Marketplace. This service is free, local, and confidential.
Open Enrollment for Qualified Health Plans begins on November 1 and ends January 31 every year. You can enroll in insurance any time of the year if:
- You lose your health insurance
- Lose or change your job
- Change in income
- Change in the number of dependents in your family through birth, death, or adoption
- Divorce, legal separation, or annulment
- Death of the primary insurance holder in the family
- Pregnancy
Positive Health Access Program (PHAP)
The Minority Outreach, Education and Enrollment Program can help you stay healthy by:
- Finding your best insurance options
- Help you apply for HIV Uninsured Programs
- Assistance with applying for health insurance
- Help you understand your benefits
This program is open to anyone living with HIV in the following counties: Onondaga, Oswego, Cayuga, Jefferson, Lewis, St. Lawrence, Herkimer, Madison, Oneida, Cortland, Tioga, Broome, Tompkins and Chemung.
For more information, call 315-475-2430 and ask for a PHAP Program Enroller.
Community Health Advocates
Assist individuals and families with a wide range of issues related to insurance coverage.
The Community Health Advocates Program’s services are free to everyone regardless of age, income or health status.
We can help you and your family with:
- Understanding Federal, State, and Immigration changes that affect coverage
- Finding in-network care
- Help you find the best prices on your prescriptions
- Basic advice and information on health coverage from private plans, to Medicaid to Medicare.
- Accessing financial assistance, or charity care, to help pay for your service bills
- Accessing medical services and selecting a primary care provider (PCP)
- Obtaining referrals for specialists and requesting out-of-network providers
- Understanding how health care reform impacts you
- Authorization/denials of coverage, medical services, recertification and exemptions
- Claim disputes, fair hearings, complaints, appeals