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Medical Transportation


Medical Transportation has always been one of the biggest barriers to providing quality healthcare of ACR Health’s consumers. In the early years a network of volunteers drove clients to their medical appointments. In 1998, STAR Transportation was born with the help of a federal grant. The program was developed to serve consumers who’s transportation needs cannot be met by Medicaid Transportation and to ensure they have access to medical appointments.


STAR Transportation transports clients in nine counties - Cayuga, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, and St. Lawrence. Individuals transported by STAR are provided cab rides, bus tokens, or gas cards to ensure they are able to meet with their medical providers including primary care and specialist physicians, dentists, mental health and substance use providers, and other care management appointments.


For more on STAR Transportation, or to see if you meet the eligibility requirements, please contact 800.475.2430 or email star@ACRHealth.org