M-F 8:30-4:30:
After Hours:
Support Services Health Insurance Enrollment Youth Services Sexual Literacy & Prevention Syringe Exchange / Narcan HIV / STD / HEP C Testing
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Health Homes

  • Accepting referrals and working with current clients



Health Insurance

  • Accepting appointments to help with your insurance
  • Accepting referrals for new clients



Syringe Exchange Program

  • Accepting referrals and working with current clients


            Monday-Thursday, 9AM-12:30pm, 1:30-4:00pm (closed 12:30-1:30pm for lunch)
            637 W. Genesee Street


            Tuesdays and Thursdays, 9AM-4PM
            287 Genesee Street, 2nd Floor

            Wednesdays and Fridays, 9AM-4PM
            135 Franklin Street



Youth and Family Services – Q Centers


LGBTQ+ Youth Virtual Drop-In for youth ages 13-24 on Wednesdays from 1:00-2:00PM


Virtual Support Group for parents of transgender children/youth on Wednesdays from 12:30-1:30PM


Q Center Case Management – working with current clients, no new referrals.


LGBTQ-Affirming HIV/STI/HCV Testing in Syracuse and Mohawk Valley by appointment.


Information and Referrals for any LGBTGNC individuals and parents/caregivers of LGBTGNC children/youth.


Family Peer Advocacy for parents/caregivers of transgender youth – working with current families, accepting new referrals.


Rapid Rehousing for LGBT Youth – case management and rental assistance will be provided; no new referrals.



Support Services

  • Nutrition Health Education Services – we are continuing to provide educational services.
  • Ryan White Case Management and Health Education –continuing to provide all services; new referrals will be taken on a case by case basis.
  • Medical Transportation –continuing to provide services; new referrals will be taken on a case by case basis.
  • Housing programs are still assisting current clients and we are not accepting new referrals at this time.




  • HIV/STI/HCV Testing (in Syracuse and Mohawk Valley by appointment).
  • Criminal Justice Initiative - information and referrals.
  • PrEP Program - information and referrals.



Drug User Health

  • Clinic at 627 W. Genesee Street is open Monday-Thursday, 8:30AM-4:30PM
  • Narcan Virtual Trainings are on Mondays, 1PM