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Employment Application Forms

 

Interested in joining the team?

 

Download and complete the following three forms after reviewing the job listings (hard copies available at the office). Please print them or fill them out digitally in Adobe Reader. To be considered a qualified candidate, a cover letter, resume, and the following forms should either be emailed to HR@acrhealth.org or mailed to:

 

 ACR Health

Human Resources

627 West Genesee Street

Syracuse, NY 13204

 

Form 1: Job Application (PDF)

Form 2: Reference Authorization (PDF)

Form 3: Optional Self Identification (PDF)

 

 

 

Employment Opportunities

 

LINKAGE SPECIALIST - Watertown 

ACR Health is seeking an energetic and compassionate individual to fill the brand new role of Retention Specialist on our Syracuse Prevention Services team. This position will work closely with existing staff and managers to ensure injection drug users have access to on-site medical services at ACR Health’s brand new medical clinic and at partner locations across Central New York. The position will support the onsite Nurse Practitioner during clinic hours, conduct individual client assessments, referrals and offer other case management services. Candidates should demonstrate extensive teamwork and strong communication skills to be considered for this position. Candidates with case management or similar experience with healthcare navigation are strongly encouraged to consider this exciting opportunity!
Minimum Qualifications: 4-year degree in health/human services or other related field, or 4+ years’ experience working in non-profit social service agency providing direct client related services to diverse populations (e.g., incarcerated populations, MSM, substance users, mentally ill, etc.). A valid NYS driver's license and access to a reliable and insured vehicle is required. Bilingual candidates are encouraged to apply.

 

DATA ENTRY SPECIALIST - Syracuse  

ACR Health is seeking a Data Entry Specialist to incorporate best practices regarding confidentiality into all job duties and communications in accordance with Article 27-F and HIPAA, ACR Health policies and procedures and other applicable regulations.  Protect agency data in accordance with confidentiality procedures and protocols. Observe and abide by the HIV Confidentiality Law and HIPAA. Perform timely and accurate data entry in accordance with established timetables. Assist Supervisors with monitoring all staff data entry and agency contract requirements. Work with agency staff to ensure required data entry for contracts and agency requirements are complete, accurate, and in compliance with all required contracts, agency requirements and New York State standards. Utilize other applications to respond to data entry requests, and compliance with AIDS Institute/Office of Drug User Health policies, ACR Health policies and New York State standards. Perform other duties as assigned. 
Minimum Qualifications: High School Diploma or GED. 1-2 years experience should include proficiency in data entry, as well as sound knowledge of Microsoft Excel, Microsoft Access, and other Microsoft Office applications. Experience with data entry. Strict attention to detail
Ability to identify problems and aid in the creation of solutions in a team environment. Ability to work independently and perform multiple tasks under strict deadlines. Ability to interact with people from diverse backgrounds within a climate of mutual respect, inclusion, enrichment, and growth. Excellent communication skills. Sensitivity to AIDS, chronic illness, LGTBQ issues and a strong commitment to the mission, vision, and values of ACR health are essential.

 

CARE MANAGER - Syracuse/Oswego

ACR Health is seeking qualified individuals to fill the position of Care Manager in our Syracuse and Oswego offices. The Care Manager will provide care management services to clients with chronic health conditions, including physical and behavioral issues for the Health Home Care Management Program; lead the client’s care coordination team to conduct assessments, evaluate needs, create client-centered care plans and initiate referrals; partner with clients’ medical providers, community partners, social service agencies, family members and social supports to advocate for service delivery and linkage to ongoing care needs; and maintain documentation on activities to comply with reporting requirements on all client files including electronic health records. Applicants should also demonstrate effective communication and documentation skills; sensitivity to chronic illness and a strong commitment to the mission of ACR Health.
Minimum Qualifications: This position is based in Syracuse, NY. Bachelor’s degree in health or human services field is required. A valid NYS driver's license and access to a reliable and insured vehicle is required.

 

COMPLIANCE OFFICER - Syracuse 

ACR Health is seeking a Compliance Officer to incorporate best practices regarding confidentiality into all job duties and communications in accordance with Article 27-F and HIPAA, ACR Health policies and procedures and other applicable regulations. Must protect agency data in accordance with confidentiality procedures and protocols as well as observe and abide by the HIV Confidentiality Law and HIPAA. The Officer must maintain working knowledge of all EHR systems and other required data systems utilized for Medicaid-reimbursable programming. Must maintain daily operations of ACR Health's Compliance Program, and serve as a liaison between the Lead Health Homes, Department of Health, and ACR Health. This position must develop annual work plan and protocols which address key initiatives to be undertaken based on ACR Health's policies, perceived areas of risk and governmental focus on compliance issues. Identify potential areas of compliance vulnerability and risk; develop/implement corrective action plans for resolution of problematic issues, and provide general guidance on how to avoid or deal with similar situations in the future. Working with the supervisor, co-facilitate quarterly meetings, provide written reports on status and activities of the compliance program including issues identified, investigated and resolved. The Compliance Officer provides reports on a regular basis, and as directed or requested, to keep senior management informed of the operation and progress of compliance efforts. Develops an effective compliance training program, including appropriate introductory training for new employees as well as ongoing training for all employees and management. Must review Intakes, Assessments, Care Plans and Progress Notes and complete supervisory sign-off of records, within required time frames. The Compliance Officer must also monitor the performance of the Compliance Program and related activities on a continuing basis, taking appropriate steps to improve effectiveness and serve as RHIO administrator for ACR Health.
Minimum Qualifications: Bachelor's degree and a minimum of two years' experience in a related field; or Associates degree and a minimum of four years' experience in a related field. Detail oriented with strong organizational and interpersonal skills. Ability to manage private, confidential matters, meet deadlines, and work with others in a team. Knowledge of HIV infection and a strong commitment to the mission and goals of ACR Health. Coordinates and maintains all components and day-to-day operations of ACR Health's Compliance Program this includes quarterly reports to executive leadership and board of directors and as needed. Monitors all services, quality assurance activities and documentation standards for ACR Health. Sensitivity to HIV/AIDS, chronic illness, LGBTQ issues and a strong commitment to the mission, vision, and values of ACR health are essential.

 

HOUSING SPECIALIST - Syracuse 

ACR Health is looking for a Housing Specialist to incorporate best practices regarding confidentiality into all job duties and communications in accordance with Article 27-F and HIPAA, ACR Health policies and procedures and other applicable regulations.  Protect agency data in accordance with confidentiality procedures and protocols.  Observe and abide by the HIV Confidentiality Law and HIPAA. Provide housing retention services to enrolled clients in maintaining stable housing to assure long term housing security. Perform program enrollments, intake/screening processes, completion and review of all program applications, assessment and eligibility determination activities, home inspections and quarterly income verifications, and home visits for all enrolled clients. Provides care coordination and necessary referrals to addressing all enrolled clients overall health and housing needs. Assist clients to secure services that maximize their tenure in housing; increase their ability to maintain their household and finances, independently perform activities of daily living, uphold the terms of their lease; prevent lease violations; intervene and mitigate crisis situations; maximize tenant safety and security; and prevent avoidable evictions. Communicate, engage, advocate on behalf of tenants and mediate conflicts with landlords. Develop individual service plans in conjunction with the client, Care Manager, when one is assigned, and other related service providers. Participate in agency case conferences as scheduled. Provide crisis intervention when appropriate.
Minimum Qualifications: BA or BS with 2 years of experience working in the field of HIV/AIDS, behavioral health, substance abuse or other chronic illnesses. Familiarity with and experience in housing and working with at risk homelessness preferred. Possess a clear understanding of community level work and the importance of collaborating and coordinating with other organizations. Effective communication and documentation skills, as well as cultural and linguistic competence. Travel throughout ACR Health’s nine-county service area is required.  Automobile and valid NYS driver’s license required. Sensitivity to HIV/AIDS, chronic illness, LGBTQ issues and a strong commitment to the mission, vision, and values of ACR health are essential.


TRANSPORTATION COORDINATOR - Syracuse 

ACR Health is looking for a Transport Coordinator to ensure timely implementation of all components of the ACR Health’s STAR Transportation program as specified in the work plan. Assist in the development and implementation of all outreach activities associated with ACR Health’s STAR Transportation program to include materials, development and distribution, community networking and volunteer recruitment. Assist in establishing and maintaining agreements with network of transportation provider. Maintain complete and accurate reports and statistics relating to all outreach and transportation program services.  Support the completion of NYS DOH AI required reporting documents.  Submit complete, submission ready, monthly reports to the Support Services Program Coordinator. Assist with a variety of quality assurance and program reporting matters. Provide an on-site orientation, technical and other assistance of all STAR Transportation program services and referral procedures to staff of regional HIV-related service provider agencies. Monitor progress towards attainment of all contract objectives and provide ongoing status reports. Coordinator must maintain confidentiality of all agency clients, staff and volunteers. Responsible for the entering of intakes, transfers, and closures into AIRS. Perform other duties as assigned by the Support Services Program Coordinator, the Director of Support Services, Executive Director and Deputy Executive Directors.
Minimum Qualifications: Associates degree preferred or related experience working with dispatch/transportation systems.  
Knowledge of HIV/AIDS. Detail oriented with strong organizational skills. Automobile and valid NYS driver license required. Sensitivity to HIV/AIDS, chronic illness, LGBTQ issues and a strong commitment to the mission, vision, and values of ACR health are essential.

 

DATA SUPPORT SPECIALIST

Responsible for data entry, quality assurance, as well as providing support in the Health Home/Medicaid billing process. Perform timely and accurate data entry in accordance with established timetables. Work with agency staff to ensure patient tracking is complete, accurate, and in compliance with Health Home and New York State standards. Utilize other applications to respond to data entry requests, and compliance with Health Home policy and New York State standards. Qualifications: High School Diploma or GED. 1-2 years’ experience should include proficiency in data entry, as well as sound knowledge of MS Excel and MS Access. A valid NYS driver’s license and access to a reliable and insured vehicle.


PREVENTION HEALTH ADVOCATE, Criminal Justice Initiative - Utica

The Prevention Services Department is seeking an engaging health educator to provide coordination of program services and peer educators in 5 NYS correctional facilities (prisons/drug treatment facilities). Responsibilities include: Providing group and individual education sessions about health topics such as HIV/AIDS, sexually transmitted infections, and viral hepatitis in each correctional facility; Conducting HIV testing and Peer Facilitator Trainings. Complete accurate monthly, quarterly and/or annual report(s) within agency guidelines; Maintain accurate client and service records in accordance with prevention department’s policy and procedures; Recruitment of clients and collaborative work within NYS Department of Corrections and Community Supervision facilities in the Oneida Hub. Join and attend ongoing community service meetings/committees that address target population(s) issues and concerns. This position is based in Utica; travel is required (reimbursement is available).  Prior experience with prison populations is helpful but not required.  The agency is willing to train the right candidate.  MINIMUM QUALIFICATIONS: 2-year degree in health/human services or other related field, or 3 years’ experience working in non-profit social service agency providing direct client related services to diverse populations (e.g., persons of color, MSM, substance users, mentally ill, etc.).  A valid NYS driver's license and access to a reliable and insured vehicle is required. Applicant must pass NYS Dept of Corrections background check in order to be given clearance to enter facilities. 


PREVENTION SERVICES SUPERVISOR - Criminal Justice Initiative - Utica

ACR Health is seeking an experienced supervisor to serve as our Prevention Services Supervisor in the Mohawk Valley Region.  This position is responsible for providing direct supervision to program staff and services offered in the Oneida, Mohawk, Mid-State, Hale Creek, and Marcy correctional facilities.  The position is based out of our Utica office. Specific duties include but are not limited to: Providing Prevention Services to clients, including HIV testing, and prevention case management; Supervising the day-to day operations of the department in the region; Direct supervision of front line staff and peers in the region; Facilitate relationship building with other providers in the region; Enforcing policies and procedures that are in agreement with ACR Health and funders guidelines and regulations; and, Performing basic administrative tasks to ensure efficient operations and communication within the Prevention Services department. 
MINIMUM QUALIFICATIONS: 4-year degree in health/human services or other related field preferred, or 4+ years’ experience working in non-profit social service agency providing direct client related services to diverse populations (e.g., persons of color, MSM, substance users, mentally ill, etc.). Applicant must have demonstrated experience providing direct supervision of staff and services. Must be able to manage multiple tasks, communicate effectively, work as part of a team, and utilize computer and software application skills (Microsoft Office). A valid NYS driver's license and access to a reliable and insured vehicle is required. Applicant must pass NYS Dept of Corrections background check in order to be given clearance to enter facilities. 

 

 

 

Please apply with a cover letter and resume to hr@acrhealth.org