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Employment Application Forms

 

Interested in joining the team?

 

Download and complete the following three forms after reviewing the job listings (hard copies available at the office). Please print them or fill them out digitally in Adobe Reader. To be considered a qualified candidate, a cover letter, resume, and the following forms should either be emailed to HR@acrhealth.org or mailed to:

 

 ACR Health

Human Resources

627 West Genesee Street

Syracuse, NY 13204

 

Form 1: Job Application (PDF)

Form 2: Reference Authorization (PDF)

Form 3: Optional Self Identification (PDF)

 

 

 

Employment Opportunities

 

ADMINISTRATIVE RECEPTIONIST, HR/Finance Assistant

Responsible for answering multi line telephone system, greeting and directing callers and visitors, maintaining phone lists, processing incoming and outgoing mail, taking and distributing meeting minutes, preparing new hire materials, assisting with timecards, payroll, mileage, providing administrative support to finance and hr office. Qualifications: AS/AA in business administration, office technology or related with excellent computer, organizational and customer service skills. Prior experience answering multi line phone system preferred. A valid NYS driver’s license and access to a reliable and insured vehicle.

 

CARE MANAGER, Canton and Utica

Responsible for providing care management services to clients with chronic health conditions, including physical and behavioral issues for the Health Home Care Management Program; leading the client’s care coordination team to conduct assessments, evaluating needs, creating client-centered care plans and initiating referrals; partnering with clients’ medical providers, community partners, social service agencies, family members and social supports to advocate for service delivery and linkage to ongoing care needs; and maintaining documentation on activities to comply with reporting requirements on all client files including electronic health records. Qualifications: Bachelor’s degree in health or human services field with effective communication and documentation skills; sensitivity to chronic illness and a strong commitment to the mission of ACR Health is required. A valid NYS driver's license and access to a reliable and insured vehicle is required.

 

DATA SUPPORT SPECIALIST

Responsible for data entry, quality assurance, as well as providing support in the Health Home/Medicaid billing process. Perform timely and accurate data entry in accordance with established timetables. Work with agency staff to ensure patient tracking is complete, accurate, and in compliance with Health Home and New York State standards. Utilize other applications to respond to data entry requests, and compliance with Health Home policy and New York State standards. Qualifications: High School Diploma or GED. 1-2 years’ experience should include proficiency in data entry, as well as sound knowledge of MS Excel and MS Access. A valid NYS driver’s license and access to a reliable and insured vehicle.


HARM REDUCTION SPECIALIST, Drug User Health, Syracuse

• Ensure drug users have access to on-site medical services at ACR Health’s Drug User Health Hub and at partner locations across Central New York.  The position will support the onsite Nurse Practitioner or Physician during clinic hours, conduct individual client assessments, referrals and offer other case management services.
• Provide disease screening, linkage to mental health support, preventive services, and facilitated referrals for ongoing primary care, sub-specialty medical care, and substance treatment services for IV and non IV drug users.
• Conduct enhanced outreach in the community, targeting high-risk sub-populations of individuals to promote and facilitate access to preventative health counseling and testing services, individual and group level education and risk reduction counseling, and other prevention interventions and supportive services.
• Maintain an active caseload of participants for Outreach, Navigation, and Linkage Services.
• Provides individuals with treatment readiness assessments, linkage to insurance navigation, and appropriate referrals to treatment facilities.
• Maintain accurate client and service records in accordance with Drug User Health department’s policy and procedures.
• Prepare all required reports and supporting data which relate to specific prevention department activities and as assigned by the Director of Drug User Health.  Complete accurate monthly, quarterly and/or annual report(s) within agency and departmental guidelines.
• Attend community provider meetings/committees that address target population(s) issues and concerns and act as agency liaison to these provider groups when appropriate.
• Assist with annual community and program needs assessment activities.
• Identify and develop networking relationships with community based organizations.
• Assist with the general work of the department, including special projects and general agency programs/initiatives.
• Participate in appropriate and applicable training/professional development opportunities for a minimum of 24 hours of curriculum-based training annually.
• Participate as a culturally competent member of the department and agency, which includes having the capacity to function effectively as an individual within the context of cultural beliefs, behaviors, and needs presented by consumers and their communities.
• Maintain confidentiality of all agency clients as well as other appropriate organizational components.
Qualifications:  Four-year degree in health/human services or other related field, or 4+ years’ experience working in non-profit social service agency providing direct client related services to diverse populations (e.g., incarcerated populations, MSM, substance users, mentally ill, etc.).  
A valid NYS driver's license and access to a reliable and insured vehicle is required. Bilingual candidates as well as candidates with a combination of case management and healthcare experience are preferred.
Sensitivity to AIDS, chronic illness, substance abuse issues and a strong commitment to the mission, vision, and values of ACR health are essential.


CARE MANAGER, Health and Recovery Plan (HARP), Syracuse

• Provide care management services to clients with chronic health conditions, including physical and behavioral issues for the Health Home Care Management Program
• Lead the client’s care coordination team to conduct assessments and evaluate needs
• Create client centered care plans, initiate referrals
• Partner with client’s medical providers, social service agencies, family members and social supports to advocate for service delivery and linkage to ongoing care needs
• Maintain documentation on activities to comply with reporting requirements including electronic health records
• Develop and monitor client -centered HARP plans of care
• Coordinate with Managed Care Organizations
• Provide access to health promotion services through Health Home Network and HCBS delivery system
Qualifications:  Bachelor’s degree in health or human services field or certification as RN or LPN is required.  Master’s degree in health or human services a plus. Applicants should demonstrate effective communication and documentation skills. Sensitivity to AIDS, chronic illness, substance abuse issues and a strong commitment to the mission, vision, and values of ACR health are essential. Valid NYS Driver’s license and access to reliable, insured vehicle.

 

CLINICAL QUALITY ASSURANCE COORDINATOR - Syracuse 

Working as an integral member of the quality assurance and improvement team, develop a QA/QI strategy, plan and tools to ensure accurate collection of program service data and data mapping.  Assist with quality improvement studies, and quality assurance monitoring, provide ongoing training, support and guidance in areas of program quality assurance, evaluations, reporting, data entry and the analysis of service deliverables (actuals vs contract projections).

Maintain proficiency in functions of all agency electronic health records, and all program requirements for electronic health record data entry. Prepare and assist with comprehensive monitoring visits and annual audits preparation. Develop methodologies to address any issues which arise from audits and other oversight measures on a timely basis. 

Qualifications: Bachelor’s Degree plus two years of work experience in health and/or human services including one-year administrative background or equal combinations of training and experience. Master’s degree preferred.
Detail oriented with excellent organizational skills.  Ability to manage large volume of information, exercise independent judgment, prepare reports, and meet deadlines.  Must be computer proficient (Microsoft Office) and be strong in database management.  Experience with developing and providing training and technical assistance on quality assurance/improvement practices and staff development. NYS Driver license and access to reliable vehicle for travel between ACR Health’s multiple offices.  

 

COMPREHENSIVE ADOLESCENT PREGNANCY PREVENTION HEALTH EDUCATOR - Syracuse 

(CAPP) program activities focus on youth and young adults aged 11-21 and parents/caregivers in Onondaga County. The purpose of the position is to increase youth health literacy and familiarity with reproductive health issues including organizing tours of local family planning clinics for teens. This educator will organize community outreach and engagement events surrounding adolescent pregnancy preventions to engage teens and parents/caregivers. Coordinate a variety of activities for youth, including ‘adult preparation’ topics such as resume writing, job skills, college information and career possibilities. Deliver individualized risk reduction sessions to youth aged 11-21 at increased risk for domestic violence and unplanned pregnancy, including referrals to programs within ACR Health and other organizations that support needs of each client, including family planning services, counseling and treatment for HIV/STDs/HCV.  MINIMUM QUALIFICATIONS: Bachelor’s degrees in health education or relevant field required. Experience working with youth aged 11-21. Public speaking and group facilitation skills. Knowledge of reproductive health and sexuality. Effective communication and documentation skills. Demonstrated cultural and linguistic competence. Strong organizational, time management, interpersonal, and attention to detail skills are a must. A commitment to teamwork. A strong commitment to the mission and vision of ACR Health. Reliable automobile, valid NYS driver’s license and willingness to travel required.


PREVENTION HEALTH ADVOCATE, Criminal Justice Initiative - Utica

The Prevention Services Department is seeking an engaging health educator to provide coordination of program services and peer educators in 5 NYS correctional facilities (prisons/drug treatment facilities). Responsibilities include: Providing group and individual education sessions about health topics such as HIV/AIDS, sexually transmitted infections, and viral hepatitis in each correctional facility; Conducting HIV testing and Peer Facilitator Trainings. Complete accurate monthly, quarterly and/or annual report(s) within agency guidelines; Maintain accurate client and service records in accordance with prevention department’s policy and procedures; Recruitment of clients and collaborative work within NYS Department of Corrections and Community Supervision facilities in the Oneida Hub. Join and attend ongoing community service meetings/committees that address target population(s) issues and concerns. This position is based in Utica; travel is required (reimbursement is available).  Prior experience with prison populations is helpful but not required.  The agency is willing to train the right candidate.  MINIMUM QUALIFICATIONS: 2-year degree in health/human services or other related field, or 3 years’ experience working in non-profit social service agency providing direct client related services to diverse populations (e.g., persons of color, MSM, substance users, mentally ill, etc.).  A valid NYS driver's license and access to a reliable and insured vehicle is required. Applicant must pass NYS Dept of Corrections background check in order to be given clearance to enter facilities. 


PREVENTION HEALTH ADVOCATE, Women’s Program - Syracuse

Looking for a qualified, community-oriented individual to fill the position of Prevention Health Advocate on our Syracuse Prevention Services team. The Prevention Health Advocate provides: individual and group education; HIV, sexually transmitted disease and viral hepatitis C testing/screening; one-on-one assessment and counseling; and, prevention case management for women. This individual will also conduct provider and community outreach to target and offer services to high-risk and HIV-positive individuals.  Applicants should demonstrate effective communication and documentation skills; sensitivity to chronic illness, including HIV/AIDS; and, familiarity with harm reduction concepts. Occasional evening and weekend availability will be required.  MINIMUM QUALIFICATIONS: 4-year degree in health/human services or other related field, or 4+ years experience working in non-profit social service agency providing direct client related services to diverse populations (e.g., incarcerated populations, MSM, substance users, mentally ill, etc.). A valid NYS driver's license and access to a reliable and insured vehicle is required


PREVENTION SERVICES SUPERVISOR - Criminal Justice Initiative - Utica

ACR Health is seeking an experienced supervisor to serve as our Prevention Services Supervisor in the Mohawk Valley Region.  This position is responsible for providing direct supervision to program staff and services offered in the Oneida, Mohawk, Mid-State, Hale Creek, and Marcy correctional facilities.  The position is based out of our Utica office. Specific duties include but are not limited to: Providing Prevention Services to clients, including HIV testing, and prevention case management; Supervising the day-to day operations of the department in the region; Direct supervision of front line staff and peers in the region; Facilitate relationship building with other providers in the region; Enforcing policies and procedures that are in agreement with ACR Health and funders guidelines and regulations; and, Performing basic administrative tasks to ensure efficient operations and communication within the Prevention Services department. 
MINIMUM QUALIFICATIONS: 4-year degree in health/human services or other related field preferred, or 4+ years’ experience working in non-profit social service agency providing direct client related services to diverse populations (e.g., persons of color, MSM, substance users, mentally ill, etc.). Applicant must have demonstrated experience providing direct supervision of staff and services. Must be able to manage multiple tasks, communicate effectively, work as part of a team, and utilize computer and software application skills (Microsoft Office). A valid NYS driver's license and access to a reliable and insured vehicle is required. Applicant must pass NYS Dept of Corrections background check in order to be given clearance to enter facilities. 

 

 

 

LPN-DRUG USER HEALTH - Syracuse 

Under the supervision of a Nurse Practitioner, provide direct and indirect patient care at ACR Health's Acute Medical Clinic. Duties involve patient education, data entry, vaccine administration, referrals and participation in the planning and evaluation of continuing care. 30 hours per week with potential to increase. Qualifications: Licensed LPN with excellent communication skills and the ability to work with others as a team to ensure quality patient care. Previous experience with Medent and working with people who use substances preferred. 

 

 

 

Please apply with a cover letter and resume to hr@acrhealth.org