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Employment Application Forms

 

Interested in joining the team?

 

Download and complete the following three forms after reviewing the job listings (hard copies available at the office). Please print them or fill them out digitally in Adobe Reader. To be considered a qualified candidate, a cover letter, resume, and the following forms should either be emailed to HR@acrhealth.org or mailed to:

 

 ACR Health

Human Resources

627 West Genesee Street

Syracuse, NY 13204

 

Form 1: Job Application (PDF)

Form 2: Reference Authorization (PDF)

Form 3: Optional Self Identification (PDF)

 

 

 

Employment Opportunities

 

All positions require a commitment to ACR Health’s mission, vision and values, demonstrated cultural competency, and sensitivity to HIV/AIDS, chronic illness, including substance use and mental health, and LGBTQ issues.

 

SYRACUSE POSITIONS


Prevention Health Advocate, Young IDU- Syracuse NY 

ACR Health is a not-for-profit, community-based organization providing a range of support services to individuals with chronic diseases, including HIV/AIDS, diabetes, heart disease, obesity, asthma, substance use disorders, and serious mental illnesses, and targeted prevention and sexual health services to individuals, from youth through adulthood with the goal of positive health outcomes. We are currently hiring for a Prevention Health Advocate, Young IDU division in our busy Syracuse, NY office.
In order to be considered: Submit a cover letter with your application that includes:
• Why you are interested in the position
• Outlines how you will use your qualifications to excel at the position’s responsibilities
The PHA primary responsibilities are: 
• Conduct enhanced outreach in the community, targeting high-risk sub-populations of individuals to promote and facilitate access to HIV counseling and testing services, individual and group level HIV/STD/HCV education and risk reduction counseling, and other HIV prevention interventions and supportive services.
• Implementation of designated interventions outlined in assigned work plan(s).
• Recruitment of peer educators and clients for the designated program(s) services (e.g. IDI’s, IDG’s, HIV, STD and Hepatitis C screening).
• Maintain an active caseload of 12-20 individual participants for Linkage & Navigation Services.
• Provides individuals with Protocol Based Counseling activities, including: counseling, risk assessment and development of a corresponding risk reduction plan, testing for HIV/STI/HCV antibodies, and referrals for HIV/STI/HCV-related services.
• Prepare all required reports and supporting data which relate to specific Syringe Exchange Programs department activities and as assigned by the Director of Syringe Exchange Programs. Complete accurate monthly, quarterly and/or annual report(s) within agency and departmental guidelines.
• Attend community provider meetings/committees that address target population(s) issues and concerns and act as agency liaison to these provider groups when appropriate.
• Identify and develop networking relationships with community based organizations.
Minimum Qualifications: Two-year degree in health/human services or other related field, or 3 years’ experience working in nonprofit social service agency providing direct client related services to diverse populations (e.g., persons of color, MSM, substance users, mentally ill, etc.) OR an equal combination of education/experience. Basic knowledge about HIV/AIDS, sexually transmitted infections and viral hepatitis, and experience working with young gay men/YMSM, is helpful but not required. Experience delivering stigma-free, non-judgmental and culturally-competent services. Automobile with insurance and valid NYS driver’s license required. Sensitivity to HIV/AIDS, chronic illness, LGTBQ issues and a strong commitment to the mission, vision, and values of ACR Health are essential.
Benefits:
• Career development through ongoing trainings, individual development plans and goals.
• Competitive salary
• Generous paid time off policy including four+ weeks’ vacation and 11 paid holidays.
• Excellent Medical, Dental and Vision benefits
• 403(b) retirement plan



Prevention Health Advocate

Communities of Color Men Who Have Sex with Men Program 

• Provide individual and group education; HIV, sexually transmitted disease and viral hepatitis C testing/screening.
• One-on-one assessment and counseling, prevention case management for at-risk populations with a focus on communities of color and men having sex with men.  
• Conduct provider and community outreach to target HIV positive and high risk HIV Negative men of color who have sex with men. 
MINIMUM QUALIFICATIONS:
• Must provide a cover letter to be considered for the position. 
• Associate degree in health/human services or other related field OR 3 years experience working in non-profit social service agency providing direct client related services to diverse populations (e.g., communities of color, people who use substances and/or have mental health diagnoses, men who have sex with men, previously incarcerated, etc.) OR an equal combination of education and experience.  
• Effective communication, computer and strong documentation skills.  
• Ability to work occasional evening and weekends. 
• Strong connection with community. 
• A valid NYS driver's license and access to a reliable and insured vehicle is required. 


Accounts Payable Specialist

We are expanding our finance department.  We have an exciting opportunity to join our team as a full-time Accounts Payable Specialist.  
To qualify, the ideal candidate must have 2-3 years of experience in an accounts payable clerical role, in a not-for-profit agency preferably, knowledge of Blackbaud Financial Edge a plus, but not a requirement. 
Responsibilities include, but not limited to:
• Processing and scanning of invoices
• Completing weekly check runs
• Annual 1099 filings
• Ensuring all invoice approvals are authentic and accurate, including appropriate documentation prior to processing payments
• Add new vendors to financial system
• Daily interactions with Directors and staff
• Troubleshoots data entry errors and accounts payable concerns
• Investigates vendor complaints/missing payments
• Ensure all accounts payable activity is completed timely for contract closeouts
• Assist with internal control processes by providing input on how to potentially improve effectiveness and efficiency of the accounts payable function
• Provide accurate and effective document preparation and records management in accordance with record retention policies
• Perform other related tasks and duties as assigned.
Requirements:
• 2-3 years Accounts Payable experience
• Working knowledge of MS Word and Excel
• Knowledge of Blackbaud Financial Edge preferred


Director of Syringe Exchange Program, Syracuse

Responsibilities:

• Provide day to day leadership, direction, and staff development activities to department employees as well as manage departmental activities and inventories.
• Plan, develop and coordinate department programs designed to meet the cultural, educational, prevention and risk reductions needs in the nine-county service area. 
• Ensure adherence to NYS DOH guidelines for syringe exchange activities and that programs are responsive to the needs of the community and the cultural, age, and literacy considerations of the priority population. 
• Prepare and implement all Syringe Exchange Programs contract applications, contract work plans and contract deliverables.
• Collaborate in seeking and developing new sources of funding. 
• Network with regional health and human service agencies to promote agency services and inter-agency collaboration.
• Ensure accurate and detailed departmental monthly, quarterly and/or annual reports 
• Review and update departmental policy and procedure and training manuals
• Work collaboratively with the Public Relations Department to promote syringe exchange services in ACR Health’s nine-county service area.
• Develop, implement and maintain evaluation and quality assurance components related to syringe exchange programs, program outcome measurements, evaluation of staff and peers, and departmental operations procedures
Requirements: 
• Masters in human service health related/social work field with one year in non-profit administrative experience or Bachelor’s degree and four years of experience with one year of administrative background or equivalent combination of training and experience.
• Sensitivity to HIV/AIDS, chronic illness, LGTBQ issues and a strong commitment to the mission, vision, and values of ACR Health are essential.
• Automobile with insurance and valid NYS driver’s license with the ability to travel regularly throughout ACR Health service regions required. 
 

Quality Assurance Specialist (part time), Syracuse

Responsibilities:
• Perform regular, ongoing auditing functions for all ACR Health Programs. 
• Assume primary responsibility for documentation and records management. 
• Handle sensitive client data in accordance with Article 27-F and HIPAA, ACR Health policies and procedures and other applicable regulations.  
• Assist Director of Quality Assurance in identifying and implementing Quality Improvement projects in relation to audit findings. 
• Manage, review and archive client files in accordance with ACR Health Policy and Federal and New York State regulations. 
• Interface with external organizations/vendors in the course of duties to coordinate proper records maintenance, staff trainings and exchange of information. 
• Assist in performing and coordinating staff trainings regarding documentation, quality assurance, confidentiality and records maintenance. 
• Maintain proficiency in functions of all agency electronic health records, and all program requirements for electronic health record data entry.
• Assist Director of Quality Assurance with preparation for comprehensive monitoring visits and annual audits. 
Requirements: 
• Minimum three years of work experience in healthcare and/or human services administration, including at least one year experience with medical records. Quality Assurance/Auditing experience highly desired. 
• Detail oriented with excellent organizational skills.
• Ability to independently manage multiple tasks while meeting deadlines. 
• High level of computer proficiency, including Microsoft Excel; ability to learn and utilize multiple systems concurrently.  
• Adherence to high level of integrity and discretion; knowledge of proper handling of confidential data and sensitive information required.
• Sensitivity to HIV/AIDS, chronic illness, LGTBQ issues and a strong commitment to the mission, vision, and values of ACR Health are essential.
• Automobile with insurance and valid NYS driver’s license required
 

Substance Use Prevention Health Advocate and Outreach Specialist, Syracuse

Responsibilities:
• Conduct enhanced outreach in the community, targeting people who use drugs to promote and facilitate access to HIV and HCV counseling and testing services, individual and group level HIV/STD/HCV education and risk reduction counseling, and other HIV /HCV prevention interventions and supportive services.  
• Implementation of designated interventions outlined in assigned work plan(s).
• Maintain an active caseload of 20-30 individual participants for Linkage & Navigation Services, which includes but is not limited to linkage and navigation to substance use treatment providers, medical providers, and supportive/mental counseling services.
• Provides individuals with Protocol Based Counseling activities, including: counseling, risk assessment and development of a corresponding risk reduction plan, testing for HIV/STI/HCV antibodies, and referrals for HIV/STI/HCV-related services.  
• Maintain accurate client and service records in accordance with Drug User Health department’s policy and procedures.
• Prepare all required reports and supporting data which relate to specific prevention department activities and as assigned by the Director of Drug User Health.  Complete accurate monthly, quarterly and/or annual report(s) within agency and departmental guidelines.
• Attend community provider meetings/committees that address target population(s) issues and concerns and act as agency liaison to these provider groups when appropriate.  
• Assist with annual community and program needs assessment activities.
• Identify and develop networking relationships with community- based organizations.  
• Assist with the general work of the Drug Use Health department, including special projects and general agency programs/initiatives. 
Requirements: 
• Two-year degree in health/human services or other related field; or
• Three years of experience working in nonprofit social service agency providing direct client related services to diverse populations (e.g., persons of color, people who use drugs, have mental health diagnosis, men who have sex with men, etc.). 
• Experience delivering stigma-free, non-judgmental and culturally-competent services
• A valid NYS driver's license and access to a reliable and insured vehicle is required.
Sensitivity to AIDS, chronic illness, LGTBQ issues and a strong commitment to the mission, vision, and values of ACR health are essential.
 

Substance Use Recovery Peer, Syracuse

Responsibilities:
• Assist the Program Manager, Transitional Care Manager and DSRIP Project Coordinator with outreach, engagement and educational activities.    
• Provide accurate and factual information on HIV/AIDS, behavioral health and related issues to individuals of the assigned target population(s).
• Identify and access available resources, provide relevant referrals and linkages to behavioral health, medical treatment, and other identified needed services
• Keep accurate records of activities.   
• Attend individual health education and behavioral health educational sessions in the peer’s region. 
• Assist with evaluating individual and group sessions.
• Accompany clients to their clinical, behavioral health appointments and supportive service appointments. 
• Follow up with clients regarding attendance at appointments.
• Track the clients’ clinical and behavioral health treatment appointments. 
• Assist the Program Manager, Transitional Care Manager and DSRIP Project Coordinator with documenting services into the Electronic Medical Record
• Achieve and maintain certification as a Recovery Peer Advocate: 
1. 46 hours of recovery coaching specific training 10 hours Advocacy, 10 hours of Mentoring/Education, 10 hours of Recovery Support, 16 hours ethics Supervised Work Experience 
2. 500 hours of work/volunteer experience specific to the PR Domains PR Supervision 
3. 25 hours of supervision specific to the PR Domains Written Exam 
            Passing score on the IC&RC PR Exam
Requirements: 
• Member of the target population and/or have firsthand knowledge of the target population(s) and community in which they reside and/or gather. 
• High School Diploma or equivalent Training and Education
• Ability to get along well with others, good communication skills, ability to make and keep commitments, ability to work independently, responsibility and reliably, and good leadership skills.
• Sensitivity to HIV/AIDS, chronic illness, LGTBQ issues and a strong commitment to the mission, vision, and values of ACR Health are essential.
• Automobile with insurance and valid NYS driver’s license required 
 

Transportation Coordinator, Syracuse

Responsibilities:
• Coordinate and ensure timely implementation of all components of the ACR Health nine-county transportation program.
• Responsible for development and implantation of all outreach activities to include materials, development and distribution, community networking, and volunteer recruitment.
• Coordinate all components of the ACR 9-county transportation program including:  day-to-day program operations, negotiating agreements with transportation vendors, arranging all consumer transportation and related assistance, information tracking, ongoing program development and evaluation, materials development and distribution, program reporting and quality assurance.
• Establish and maintain agreements with network of transportation providers.
• Provide technical and other assistance to service providers seeking to refer consumers for transportation services.
• Maintain complete and accurate reports and statistics relating to all outreach and transportation program services.  Complete NYS DOH AI required reporting documents.  Submit complete, submission ready, monthly reports to the Director of Support Services within the required time frame.
• Work with the ACR Director of Support Services on a variety of quality assurance and program reporting matters.
• Provide on-site orientation of all transportation program services and referral procedures to staff of regional HIV-related service provider agencies.
• Actively participate on the Central New York HIV Care Network.
Requirements: 
• Two-year degree preferred.
• Related experience working with dispatch / transportation systems preferred.
• Detail oriented with strong organizational skills.
• Extensive travel throughout nine counties.
• Automobile and valid NYSA drive license required.
• Sensitivity to AIDS, chronic illness, LGTBQ issues and a strong commitment to the mission, vision, and values of ACR health are essential.
 

Quality Assurance Specialist (part time), Syracuse

Responsibilities:
• Perform regular, ongoing auditing functions for all ACR Health Programs. 
• Assume primary responsibility for documentation and records management. 
• Handle sensitive client data in accordance with Article 27-F and HIPAA, ACR Health policies and procedures and other applicable regulations.  
• Assist Director of Quality Assurance in identifying and implementing Quality Improvement projects in relation to audit findings. 
• Manage, review and archive client files in accordance with ACR Health Policy and Federal and New York State regulations. 
• Interface with external organizations/vendors in the course of duties to coordinate proper records maintenance, staff trainings and exchange of information. 
• Assist in performing and coordinating staff trainings regarding documentation, quality assurance, confidentiality and records maintenance. 
• Maintain proficiency in functions of all agency electronic health records, and all program requirements for electronic health record data entry.
• Assist Director of Quality Assurance with preparation for comprehensive monitoring visits and annual audits. 
Requirements: 
• Minimum three years of work experience in healthcare and/or human services administration, including at least one year experience with medical records. Quality Assurance/Auditing experience highly desired. 
• Detail oriented with excellent organizational skills.
• Ability to independently manage multiple tasks while meeting deadlines. 
• High level of computer proficiency, including Microsoft Excel; ability to learn and utilize multiple systems concurrently.  
• Adherence to high level of integrity and discretion; knowledge of proper handling of confidential data and sensitive information required.
• Sensitivity to HIV/AIDS, chronic illness, LGTBQ issues and a strong commitment to the mission, vision, and values of ACR Health are essential.
• Automobile with insurance and valid NYS driver’s license required

 

Value Based Reimbursement & Revenue Cycle Manager, Syracuse

Primary Responsibilities:
• Establish appropriate and industry standard financial benchmarks for the Agency. Develop utilization and productivity standards; develop systems to improve and provide in depth financial analysis of operations.
• Develop value, quality, and outcome indicators across ACR Health’s programs and departments. Work with the Quality Assurance Department to develop and monitor compliance.
• Maintain a highly visible presence in all related DSRIP, Value Based Payments and other appropriate meetings and trainings. Provide direct leadership and supervision to the DSRIP Assistant.
• Collaborate with Executive Leadership to develop system contracting strategy and serve as a key contracting strategist. 
• Work collaboratively across programs and departments to develop and implement policies and procedures related to all aspects of value based payments and revenue cycle process, including: insurance verification, charge capture, coding, reconciliation, and payor contract performance.  
• Act as primary point-of-contact for external billing companies/MCOs and provide guidance and training to internal billing staff to ensure efficient revenue cycle operations.
• Responsible for oversight of claim submission and processing, reconciliation, credentialing, denial management and repayment.
• Monitor the financial success of billable services by ensuring guidelines are appropriately documented and performed.
• Perform analysis, identify trends, present opportunity areas, and prioritize initiatives for performance improvement in a variety of areas related to DSRIP, value based payments and revenue cycle.
• Collect required DSRIP project documentation from stakeholders and prepare reports accordingly.
• Provide routine reporting of key metrics include: AR days, denials, avoidable write-offs, repayments, charge lag, bad debt, etc.
• Verify fee schedules are appropriate against insurance payors, allowable fees, and expected reimbursement calculations are accurately stated.
Requirements: 
• Bachelor's degree and 5 years’ experience in Revenue Cycle/Billing in a healthcare/human services environment or equivalent combination of education and experience. Experience in DSRIP, Health Homes and Harm Reduction billing a plus. 
• Detail oriented with excellent computer competency, organizational and interpersonal skills.
• Ability to interface with a wide variety of external stakeholders and attend off-site meetings 
• Knowledge of Medicaid, insurance contracts, Value Based Payments and healthcare policy highly desired. 
• Ability to manage multiple projects and competing priorities while successfully meeting deadlines. 
• Experience delivering stigma-free, non-judgmental and culturally-competent services.
• Sensitivity to HIV/AIDS, chronic illness, LGBTQ issues and a strong commitment to the mission, vision, and values of ACR Health are essential.


UTICA POSITIONS


HCV Linkage Specialist: Utica
Criminal Justice Initiative – Oneida Hub

• Provide coordination of program services in 4 NYS correctional facilities (prisons/drug treatment facilities).
• Recruitment and engagement of HCV positive inmates both known and unknown to NYS Department of Corrections.
• Provide care management for HCV positive clients, linkage to care for newly diagnosed HCV positive clients.
• Complete accurate monthly, quarterly and/or annual report(s) within agency guidelines. 
• Maintaining accurate client and service records in accordance with prevention department’s policy and procedures.
• Collaborate within NYS Department of Corrections and Community Supervision facilities in the Oneida Hub. 
• Join and attend ongoing community service meetings/committees that address target population(s) issues and concerns. 
• Travel is required (reimbursement is available).  
• Prior experience with prison populations is helpful but not required.  
MINIMUM QUALIFICATIONS: 
• Must provide a cover letter to be considered for the position.  
• 2-year degree in health/human services or other related field OR 3 years experience working in non-profit social service agency providing direct client related services to diverse populations (e.g., persons of color, MSM, substance users, mentally ill, etc.) OR an equal combination of education and experience.  
• A valid NYS driver's license and access to a reliable and insured vehicle is required. 
• Applicant must pass NYS Dept of Corrections background check in order to be given clearance to enter facilities.
 

 

Youth Q Center Case Manager & Educator, Utica

Responsibilities:
• Assist in developing and coordinating programs targeting LGBTQ youth aged 8-29 and their families in Herkimer, Madison and Oneida Counties.
• Create and maintain safe spaces for LGBTQ youth and families.
• Assist in the facilitation of LGBTQ youth and family support groups, including groups addressing the unique needs of sub-populations within the LGBTQ community.
• Help coordinate, plan and facilitate drop-in and after-school programming for LGBTQ youth.
• Provide crisis intervention for youth and families and make referrals to internal and external programs/services, as needed.
• Develop and maintain partnerships with school-based LGBTQ youth groups. 
• Participate in department and agency case conferences as scheduled.
• Assist in maintaining Q Center social networking sites.
• Perform outreach to increase awareness of Q Center programs and activities.
• Co-facilitate LGBTQ Cultural Competency workshops/trainings.
• Maintain complete and accurate statistical information; prepare all required monthly and program reports as assigned; ensure thorough, up to date and complete client records.
LGBTQ Youth Case Manager and Educator Requirements: 

• Associates in health & human services or related field, OR relevant experience working in non-profit social service agency providing services to youth populations. 
• Familiarity with the unique needs of LGBTQ youth/young adults. 
• Must be comfortable with public speaking and co-facilitating youth support groups. 
• Experience delivering stigma-free, non-judgmental and culturally-competent services.
• Effective communication and documentation skills, as well as cultural and linguistic competence, required.  
• Valid NYS driver’s license and insured automobile with ability to travel to ACR Health service regions required.
• Ability to work daytime and evening hours and occasional weekend hours.
• Sensitivity to HIV/AIDS, chronic illness, LGBTQ issues and a strong commitment to the mission, vision, and values of ACR health are essential.


Housing Specialist, Utica

Responsibilities:
• Provide long term housing rental assistance and housing retention services to enrolled clients in maintaining stable housing to assure long term housing security.   
• Program enrollments, intake/screening processes, completion and review of all program applications, assessment and eligibility determination activities, annual home inspections and quarterly income verifications, and monthly home visits for all enrolled clients.  
• Provides care coordination and necessary referrals to addressing all enrolled client’s overall health and housing needs.
• Complete and regularly update Housing Risk Assessment.
• Initiate and complete the process to secure decent, affordable permanent housing.  
• Assist with completing paperwork associated with securing recertification for housing related benefits, income maintenance, and essential housing needs.
• Assist clients to secure services that maximize their tenure in housing; increase their ability to maintain their household and finances, independently perform activities of daily living, uphold the terms of their lease; prevent lease violations; intervene and mitigate crisis situations; maximize tenant safety and security; and prevent avoidable evictions.
• Communicate, engage, advocate on behalf of tenants and mediate conflicts with landlords.
• Maintain an ongoing awareness of clients’ medical/social conditions through monthly home visits, regular communication with the client and engaged service providers, and through quarterly reassessments.
• Develop individual service plans in conjunction with the client, Care Manager, when one is assigned, and other related service providers.
• Conduct multidisciplinary case conferences and coordinate services and referrals with services and clinical providers that facilitate a client’s engagement and retention in care.
• Maintain complete and accurate statistical information; prepare all required monthly and program reports as assigned; ensure thorough, up to date and complete client records.
• Complete/submit all required documentation within designated time frames.
• Participate in agency case conferences as scheduled.
• Re-evaluate care plan/conduct case conferences on a regular basis to ensure continuity of services.
• Provide crisis intervention when appropriate.
• Maintain working knowledge of Medicaid Redesign Team program regulations, policies, and procedures.
Requirements: 
• AA or BA preferred with 2 years of experience working in the field of HIV/AIDS, behavioral health, substance abuse or other chronic illnesses. 
• Familiarity with and experience in housing and working with at risk homelessness preferred. 
• Possess a clear understanding of community level work and the importance of collaborating and coordinating with other organizations. 
• Effective communication and documentation skills.
• Experience delivering stigma-free, non-judgmental and culturally-competent services.
• Travel throughout ACR Health’s nine-county service area is required.  Automobile and valid NYS driver’s license required.
• Sensitivity to HIV/AIDS, chronic illness, LGBTQ issues and a strong commitment to the mission, vision, and values of ACR Health are essential.
 

Sexual and Reproductive Health Advocate, Utica

 Responsibilities:
• Provide HIV and sexually transmitted disease screening to locate previously undiagnosed HIV and STD positive individuals and link them to care.
• Links to acute care for presenting medical issues, preventive services, and facilitated referrals for ongoing primary care, partner services, sub-specialty medical care, and behavioral health treatment services for individuals who engage in substance use.  
• Conduct enhanced outreach in the community, targeting high-risk sub-populations of individuals to promote and facilitate access to HIV counseling and testing services, individual and group level HIV/STD/HCV education and risk reduction counseling, and other HIV prevention interventions and supportive services.
• Work interdepartmentally to recruit HIV positive clients and high-risk HIV negative clients for adherence counseling and other prevention services to maximize viral suppression with an emphasis on Undetectable=Untransmittable (U=U). 
• Facilitates access to PrEP.
• Maintain an active caseload of 12-20 individual participants for Linkage & Navigation and PrEP adherence services.
• Provides individuals with Protocol Based Counseling activities and one on one counseling, including: counseling, risk assessment and development of a corresponding risk reduction plan, testing for HIV/STD/HCV antibodies, and referrals for HIV/STD/HCV-related services; PrEP and Antiretroviral therapy adherence.
• Maintain accurate client and service, prepare all required reports and supporting data.
• Attend community provider meetings/committees that address target population(s) issues and concerns 
• Assist with annual community and program needs assessment activities.
• Identify and develop networking relationships with community-based organizations.
Sexual and Reproductive Health Advocate Requirements: 
• Bachelor’s Degree in health & human services, or related field; OR 4 years’ experience working in non-profit social service agency providing direct services to diverse populations (e.g., persons of color, MSM, people who use substances and/or have mental health concerns, etc.) OR an equal combination of education/experience. 
• Basic knowledge about HIV/AIDS, sexually transmitted infections and viral hepatitis, and experience working with young gay men/YMSM, is helpful but not required.
• Experience delivering stigma-free, non-judgmental and culturally-competent services.
• Automobile with insurance and valid NYS driver’s license required.
• Sensitivity to HIV/AIDS, chronic illness, LGTBQ issues and a strong commitment to the mission, vision, and values of ACR Health are essential.
• Possess a clear understanding of community level work and the importance of collaborating and coordinating with other organizations. 
• Effective communication and documentation skills.
• Sensitivity to HIV/AIDS, chronic illness, LGBTQ issues and a strong commitment to the mission, vision, and values of ACR Health are essential.

 
CARE MANAGER - Utica 

Job Summary:  Provide comprehensive care management, care coordination, and health promotion to Medicaid enrolled persons with the goal of reducing unnecessary hospitalizations, decreasing emergency room visits, and improving health outcomes.  Conduct Health Home outreach activities, as assigned/applicable, as well as conducting enrollments into the program, and completing comprehensive assessment & reassessments in order to identify health care, mental health, chemical dependency and social service needs.  Develop comprehensive, measurable, goal-oriented care plans in collaboration with an interdisciplinary team of external and internal providers.  Track member medical appointments, labs, preventive health measures and other activities required to maintain the client’s health.  Utilize health information technology, as necessary, to coordinate care.  Coordinate all hospital discharges with hospital or acute care providers to ensure implementation of the discharge plan, and follow-up on recommendations from the ED, hospital or acute care facility.  Provide information to clients about disease management, medications, treatment adherence, psychosocial issues and harm reduction education.  Provide referrals for appropriate services.  Maintain contact with member’s Managed Care Organization.  Complete all tasks and documentation by required deadlines.   
Qualifications:
Bachelor’s Degree in Social Work or related discipline (Psychology, Sociology, Criminal Justice, Human Services, etc.) with two years’ experience working with persons with HIV/AIDS, a history of mental illness, homelessness, chemical dependency, chronic medical conditions, and/or other populations of persons in need. Must have a valid, unrestricted driver’s license and independent means of transportation for frequent travel throughout catchment area. 
Knowledge, Skills and Abilities:
• Strong computer skills.  Experience working with electronic medical records and/or health information exchanges (e.g. RHIO) preferred.
• Familiarity and sensitivity to specialized needs of people with HIV, chemical dependency and mental health conditions, homeless individuals, and LGBTQ population.
• Familiarity with and ability to access community resources and services. 
• Strong communication skills, including verbal ability, writing style and active listening skills. 
• Attention to detail; strong organizational skills including time management and ability to prioritize. 
• Ability to work as a team, delegating and coordinating efforts within health home provider network.  Ability to provide strength-based, client-centered, proactive care management.
• Ability to interact with people from diverse backgrounds within a climate of mutual respect, inclusion, enrichment, and growth. 

 

WATERTOWN POSITIONS


HCV Linkage Specialist: Watertown/Canton
Criminal Justice Initiative – Watertown Hub

• Coordination of program services in 5 NYS correctional facilities (prisons/drug treatment facilities). 
• Recruitment and engagement of HCV positive inmates both known and unknown to NYS Department of Corrections.
• Providing care management for HCV positive clients, linkage to care for newly diagnosed HCV positive clients.
• Completion of accurate monthly, quarterly and/or annual report(s) within agency guidelines.
• Maintaining accurate client and service records in accordance with prevention department’s policy and procedures. 
• Collaborative work within NYS Department of Corrections and Community Supervision facilities in the Oneida Hub. 
• Join and attend ongoing community service meetings/committees that address target population(s) issues and concerns. 
• Travel is required (reimbursement is available).  
• Prior experience with prison populations is helpful but not required. 
MINIMUM QUALIFICATIONS: 
• Candidates must provide a cover letter to be considered for the position. 
• 2-year degree in health/human services or other related field OR 3 years experience working in non-profit social service agency providing direct client related services to diverse populations (e.g., persons of color, MSM, substance users, mentally ill, etc.) OR an equal combination of education and experience.  
• A valid NYS driver's license and access to a reliable and insured vehicle is required. 
• Applicant must pass NYS Dept of Corrections background check in order to be given clearance to enter facilities.


Program Coordinator, Syringe Exchange, Watertown

Responsibilities:
• Assist with oversight and coordination of syringe exchange program services in Northern NY, including providing new sterile syringes and other safer injection supplies, safe disposal of used syringes and helping people who inject drugs adopt behaviors which reduce their risk of contracting HIV or viral hepatitis
• Direct supervision and support of program staff, peers and program services
• Deliver services offered by Syringe Exchange program in Northern NY
• Implementation of designated interventions outlined in assigned work plan(s)
• Maintain client and service records 
• Complete monthly, quarterly and/or annual report(s) 
• Assist with community/facility needs assessment activities
• Establish and maintain relationships with other organizations in meet community need 
• Join and attend ongoing community service meetings/committees that address target population(s) issues and concerns.
• Assist with monitoring and evaluation of program services
Program Coordinator, Syringe Exchange Requirements: 
• Bachelor’s degree preferred, or 5 plus years’ experience working in non-profit social service agency providing direct client related services to diverse populations 
• Demonstrated experience with substance treatment systems is required. 
• A valid NYS driver's license and access to a reliable and insured vehicle with ability to travel throughout north country region.
• Sensitivity to AIDS, chronic illness, LGTBQ issues and a strong commitment to the mission, vision, and values of ACR health are essential

 

Please apply with a cover letter and resume to hr@acrhealth.org