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Employment Application Forms

 

Interested in joining the team?

 

Download and complete the following three forms after reviewing the job listings (hard copies available at the office). Please print them or fill them out digitally in Adobe Reader. To be considered a qualified candidate, a cover letter, resume, and the following forms should either be emailed to HR@acrhealth.org or mailed to:

 

 ACR Health

Human Resources

627 West Genesee Street

Syracuse, NY 13204

 

Form 1: Job Application (PDF)

Form 2: Reference Authorization (PDF)

Form 3: Optional Self Identification (PDF)

 

 

 

Employment Opportunities

 

EXECUTIVE ADMINISTRATIVE ASSISTANT

Job Description: Reporting directly to the Executive Director, the Executive Administrative Assistant provides a full range of administrative support to the Executive Director and Deputy Executive Directors.  Also assists the Human Resources Department and the Director of Finance.

The Executive Administrative Assistant serves as a point of contact for internal and external constituencies on matters pertaining to the Executive Director and serves as a liaison to the board of directors and senior leadership team. 

The Executive Administrative Assistant must be creative and enjoy working within a mission-driven, human service non-profit organization. The ideal individual will have the ability to exercise good judgment in a variety of situations, with strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities. The Executive Administrative Assistant will have the ability to work independently on projects, from conception to completion, and must be able to work under pressure at times to handle a wide variety of activities and confidential matters with discretion.

Roles and Responsibilities 
Executive Support
•    Completes a broad variety of administrative tasks for the Executive Director and leadership team including: managing an active calendar of appointments; composing and preparing correspondence that is sometimes confidential; arranging travel plans, itineraries, and agendas; and compiling documents for meetings.
•    Plans, coordinates and ensures the Executive Director’s schedule is followed and respected. Provides "gatekeeper" and "gateway" role, creating win-win situations for direct access to the Executive Director’s time and office.
•    Researches, prioritizes, and follows up on incoming issues and concerns addressed to the Executive Director, including those of a sensitive or confidential nature. Determines appropriate course of action, referral, or response.
•    Provides a bridge for smooth communication between the Executive Director’s office and internal departments; demonstrating leadership to maintain credibility, trust and support with senior management staff.
•    Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures. 
Board Support and Liaison
•    Serves as the Executive Director’s administrative liaison to ACR Health’s board of directors
•    Maintains discretion and confidentiality in relationships with all board members
•    Adhere to compliance with applicable rules and regulations set in bylaws regarding board and board committee matters, including advance distribution of materials before meetings in electronic/paper format.
Senior Management Liaison
•    Assists in scheduling meetings, sending reminders and preparing materials 
•    Assists in coordinating the agenda of all staff meetings, records, compiles, transcribes and distributes minutes of meetings.
•    Provide a full range of administrative services to the Administrative Directors including typing, proofreading documents, reports, presentation and statistical data, and grant submission preparation.
•    Prioritize and channel mail, visitors and phone calls, coordinate calendars, make appointments, arrange meeting dates, confirm/change as necessary, compose and respond to routine information inquiries for the Deputy Executive Directors and Executive Director.
•    Provide direct support to the Deputy Executive Directors in the preparation of continuing funding applications (CFAs) and request for funding applications (RFAs) and other various grant applications.
•    Assist the Executive Director with compiling and submitting Executive Director’s travel report as well as make travel arrangements for various AIDS conference and seminars.
•    Maintain agency current status with yearly SEFA, Grants Gateway, Vendor Responsibility Questionnaire(VRQ), and Combined Federal Campaign(CFC) submissions.  
•    Prepare monthly staff meeting list of anniversaries, birthdays and new staff for the Executive Director.  Order cake/flowers monthly to coordinate with monthly staff meeting recognitions.
•    Author purchase orders in conjunction with purchases made with VISA business card as well as maintain year membership renewals for both Executive Director and Deputy Executive Directors.
•    Log in and verify all cash and checks that come into the agency.  Cash/checks will be kept in the safe until the bank deposit threshold of $2,500 is met.  
•    Provide daily backup coverage for outgoing mail and postage meter operations.  
•    Maintain electronic filing system for documents, contracts, linkage agreements and other confidential documents for Executive Director and Deputy Executive Directors.
•    Schedule all board meetings and board finance/executive/audit committee meetings.  Provide preparation support to the Executive Director prior to Board meetings.  Also keeps Board By-Laws, board meeting minutes and board meeting calendar.
•    Provides supervisory support to the other Administrative Assistants in the agency.
•    Coordinates and facilitates agency’s yearly holiday open house
Qualifications
•    Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
•    Very strong interpersonal skills and the ability to build relationships and work effectively with stakeholders, including staff, board members, external partners, persons from a wide variety of backgrounds:  health care professionals, drug users, persons from diverse cultural and socioeconomic backgrounds, LGBTQ individuals, persons with differing abilities and skills, ACRH staff and board members
•    Expert level written and verbal communication skills
•    Demonstrated proactive approaches to problem-solving with strong decision-making capability
•    Emotional maturity
•    Highly resourceful team-player, with the ability to also be extremely effective independently
•    Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response
•    Demonstrated ability to achieve high performance goals and meet deadlines in a fast-paced environment
o    Forward looking thinker, who actively seeks opportunities and proposes solutions
Education and Experience Requirements
•    Bachelor's degree and/or equivalent education and professional experience required
•    Strong work tenure: five to 10 years of experience supporting senior managers, preferably in non-profit organization and supervisory experience with front desk personnel
•    Proficient in Microsoft Office (Outlook, Word, Excel, Publisher and Power Point), Adobe Acrobat, and Social
Media web platforms
•    NYS Notary Public preferred
•    A valid NYS driver's license and access to a reliable and insured vehicle is required.

 

CLINICAL QUALITY ASSURANCE COORDINATOR - Syracuse 

Working as an integral member of the quality assurance and improvement team, develop a QA/QI strategy, plan and tools to ensure accurate collection of program service data and data mapping.  Assist with quality improvement studies, and quality assurance monitoring, provide ongoing training, support and guidance in areas of program quality assurance, evaluations, reporting, data entry and the analysis of service deliverables (actuals vs contract projections).

Maintain proficiency in functions of all agency electronic health records, and all program requirements for electronic health record data entry. Prepare and assist with comprehensive monitoring visits and annual audits preparation. Develop methodologies to address any issues which arise from audits and other oversight measures on a timely basis. 

Qualifications: Bachelor’s Degree plus two years of work experience in health and/or human services including one-year administrative background or equal combinations of training and experience. Master’s degree preferred.
Detail oriented with excellent organizational skills.  Ability to manage large volume of information, exercise independent judgment, prepare reports, and meet deadlines.  Must be computer proficient (Microsoft Office) and be strong in database management.  Experience with developing and providing training and technical assistance on quality assurance/improvement practices and staff development. NYS Driver license and access to reliable vehicle for travel between ACR Health’s multiple offices.  

 

LINKAGE SPECIALIST, Criminal Justice Initiative - Utica 

The Prevention Services Department is seeking an engaging health educator and care navigator to provide coordination of program services in 5 NYS correctional facilities (prisons/drug treatment facilities). Responsibilities include: Recruitment and engagement of HIV positive inmates both known and unknown to NYS Department of Corrections; Providing care management for HIV positive clients, linkage to care for newly diagnosed HIV positive clients, completion of accurate monthly, quarterly and/or annual report(s) within agency guidelines; Maintaining accurate client and service records in accordance with prevention department’s policy and procedures; collaborative work within NYS Department of Corrections and Community Supervision facilities in the Oneida Hub. Join and attend ongoing community service meetings/committees that address target population(s) issues and concerns. This position is based in Utica; travel is required (reimbursement is available).  Prior experience with prison populations is helpful but not required.  The agency is willing to train the right candidate.  MINIMUM QUALIFICATIONS: 2-year degree in health/human services or other related field, or 3 years’ experience working in non-profit social service agency providing direct client related services to diverse populations (e.g., persons of color, MSM, substance users, mentally ill, etc.).  A valid NYS driver's license and access to a reliable and insured vehicle is required. Applicant must pass NYS Dept of Corrections background check in order to be given clearance to enter facilities. 


COMPREHENSIVE ADOLESCENT PREGNANCY PREVENTION HEALTH EDUCATOR - Syracuse 

(CAPP) program activities focus on youth and young adults aged 11-21 and parents/caregivers in Onondaga County. The purpose of the position is to increase youth health literacy and familiarity with reproductive health issues including organizing tours of local family planning clinics for teens. This educator will organize community outreach and engagement events surrounding adolescent pregnancy preventions to engage teens and parents/caregivers. Coordinate a variety of activities for youth, including ‘adult preparation’ topics such as resume writing, job skills, college information and career possibilities. Deliver individualized risk reduction sessions to youth aged 11-21 at increased risk for domestic violence and unplanned pregnancy, including referrals to programs within ACR Health and other organizations that support needs of each client, including family planning services, counseling and treatment for HIV/STDs/HCV.  MINIMUM QUALIFICATIONS: Bachelor’s degrees in health education or relevant field required. Experience working with youth aged 11-21. Public speaking and group facilitation skills. Knowledge of reproductive health and sexuality. Effective communication and documentation skills. Demonstrated cultural and linguistic competence. Strong organizational, time management, interpersonal, and attention to detail skills are a must. A commitment to teamwork. A strong commitment to the mission and vision of ACR Health. Reliable automobile, valid NYS driver’s license and willingness to travel required.

 

HOUSING ASSISTANT - Syracuse 

ACR Health is seeking qualified individuals to fill the position of Housing Assistant in the Syracuse area. The Housing Assistant will provide support for all the Housing Programs; assist with the development of individualized client assessments and care plans; maintain documentation and statistics on activities to comply with reporting requirements on all client files including electronic health records; and assist Housing staff in ongoing care coordination and arranging for the provision of needed services.  MINIMUM QUALIFICATIONS: AA or BA/BS in health or human services field is required. Experience providing direct client related services to diverse populations. Effective communication and documentation skills; sensitivity to chronic illness and a strong commitment to the mission of ACR Health. A valid NYS driver's license and access to a reliable and insured vehicle is required.


PREVENTION HEALTH ADVOCATE, Criminal Justice Initiative - Utica

The Prevention Services Department is seeking an engaging health educator to provide coordination of program services and peer educators in 5 NYS correctional facilities (prisons/drug treatment facilities). Responsibilities include: Providing group and individual education sessions about health topics such as HIV/AIDS, sexually transmitted infections, and viral hepatitis in each correctional facility; Conducting HIV testing and Peer Facilitator Trainings. Complete accurate monthly, quarterly and/or annual report(s) within agency guidelines; Maintain accurate client and service records in accordance with prevention department’s policy and procedures; Recruitment of clients and collaborative work within NYS Department of Corrections and Community Supervision facilities in the Oneida Hub. Join and attend ongoing community service meetings/committees that address target population(s) issues and concerns. This position is based in Utica; travel is required (reimbursement is available).  Prior experience with prison populations is helpful but not required.  The agency is willing to train the right candidate.  MINIMUM QUALIFICATIONS: 2-year degree in health/human services or other related field, or 3 years’ experience working in non-profit social service agency providing direct client related services to diverse populations (e.g., persons of color, MSM, substance users, mentally ill, etc.).  A valid NYS driver's license and access to a reliable and insured vehicle is required. Applicant must pass NYS Dept of Corrections background check in order to be given clearance to enter facilities. 


PREVENTION HEALTH ADVOCATE, Women’s Program - Syracuse

Looking for a qualified, community-oriented individual to fill the position of Prevention Health Advocate on our Syracuse Prevention Services team. The Prevention Health Advocate provides: individual and group education; HIV, sexually transmitted disease and viral hepatitis C testing/screening; one-on-one assessment and counseling; and, prevention case management for women. This individual will also conduct provider and community outreach to target and offer services to high-risk and HIV-positive individuals.  Applicants should demonstrate effective communication and documentation skills; sensitivity to chronic illness, including HIV/AIDS; and, familiarity with harm reduction concepts. Occasional evening and weekend availability will be required.  MINIMUM QUALIFICATIONS: 4-year degree in health/human services or other related field, or 4+ years experience working in non-profit social service agency providing direct client related services to diverse populations (e.g., incarcerated populations, MSM, substance users, mentally ill, etc.). A valid NYS driver's license and access to a reliable and insured vehicle is required


PREVENTION SERVICES SUPERVISOR - Criminal Justice Initiative - Utica

ACR Health is seeking an experienced supervisor to serve as our Prevention Services Supervisor in the Mohawk Valley Region.  This position is responsible for providing direct supervision to program staff and services offered in the Oneida, Mohawk, Mid-State, Hale Creek, and Marcy correctional facilities.  The position is based out of our Utica office. Specific duties include but are not limited to: Providing Prevention Services to clients, including HIV testing, and prevention case management; Supervising the day-to day operations of the department in the region; Direct supervision of front line staff and peers in the region; Facilitate relationship building with other providers in the region; Enforcing policies and procedures that are in agreement with ACR Health and funders guidelines and regulations; and, Performing basic administrative tasks to ensure efficient operations and communication within the Prevention Services department. 
MINIMUM QUALIFICATIONS: 4-year degree in health/human services or other related field preferred, or 4+ years’ experience working in non-profit social service agency providing direct client related services to diverse populations (e.g., persons of color, MSM, substance users, mentally ill, etc.). Applicant must have demonstrated experience providing direct supervision of staff and services. Must be able to manage multiple tasks, communicate effectively, work as part of a team, and utilize computer and software application skills (Microsoft Office). A valid NYS driver's license and access to a reliable and insured vehicle is required. Applicant must pass NYS Dept of Corrections background check in order to be given clearance to enter facilities. 

 

DEVELOPMENT ASSOCIATE - Syracuse 

Responsible for assisting the Director of Events and Business Development with the implementation of fund development activities and events for ACR Health. This position focuses on fundraisers, corporate and individual donors for our youth programming. Duties will include: event management; donor relations; enhancement of current fundraisers; support activities of major gift campaigns; public relations and media; research on prospective donors as well as assisting with all event planning and logistics for agency walk/run events. Qualifications: Minimum of an Associate’s degree, but bachelor’s degree preferred. Strong sales background, working knowledge of Microsoft office suite, high level of communication skills, self-motivator and takes initiative. Must be flexible to scheduling needs and possess a valid driver’s license with reliable transportation.

 

LPN-DRUG USER HEALTH - Syracuse 

Under the supervision of a Nurse Practitioner, provide direct and indirect patient care at ACR Health's Acute Medical Clinic. Duties involve patient education, data entry, vaccine administration, referrals and participation in the planning and evaluation of continuing care. 30 hours per week with potential to increase. Qualifications: Licensed LPN with excellent communication skills and the ability to work with others as a team to ensure quality patient care. Previous experience with Medent and working with people who use substances preferred. 


OUTREACH WORKER, SYRINGE EXCHANGE PROGRAM - Syracuse 

Provide direct provision of HIV/STD/hepatitis prevention interventions to the target population. Conduct enhanced outreach in the community to promote and facilitate access to HIV counseling and testing services, individual and group HIV/STD/HCV education and risk reduction counseling. Recruit peer educators and clients for various program services. Maintain accurate client and service records. Qualifications: High school/GED and two years of experience working in non-profit social service agency providing direct services to diverse populations. 

 

PREVENTION HEALTH ADVOCATE Communities of Color High Risk Heterosexual Program, Utica 

Conduct enhanced outreach in the community, targeting high-risk sub-populations of individuals to promote and facilitate access to HIV counseling and testing services, individual and group level HIV/STD/HCV education and risk reduction counseling, and other HIV prevention interventions and supportive services.  Recruitment of peer educators and clients for the designated program(s) services. Maintain an active caseload of 12-20 individual participants for Linkage & Navigation Services. Provides individuals with Protocol Based Counseling activities, including: counseling, risk assessment and development of a corresponding risk reduction plan, testing for HIV/STI/HCV antibodies, and referrals for HIV/STI/HCV-related services.  Maintain accurate client and service records and prepare all required reports.  Qualifications: Two-year degree in health/human services or other related field; or three years’ experience working in nonprofit social service agency providing direct client related services to diverse populations (e.g., persons of color, MSM, people who have substance use and mental health concerns, etc.).  A valid NYS driver's license and access to a reliable and insured vehicle is required.

 

PREVENTION HEALTH ADVOCATE, High Risk Women’s Program - Utica 

Conduct enhanced outreach in the community, targeting high-risk sub-populations of individuals to promote and facilitate access to HIV counseling and testing services, individual and group level HIV/STD/HCV education and risk reduction counseling, and other HIV prevention interventions and supportive services.  Recruitment of peer educators and clients for the designated program(s) services. Maintain an active caseload of 12-20 individual participants for Linkage & Navigation Services. Provides individuals with Protocol Based Counseling activities, including: counseling, risk assessment and development of a corresponding risk reduction plan, testing for HIV/STI/HCV antibodies, and referrals for HIV/STI/HCV-related services.  Maintain accurate client and service records and prepare all required reports.  Qualifications: Two-year degree in health/human services or other related field; or three years’ experience working in nonprofit social service agency providing direct client related services to diverse populations (e.g., persons of color, MSM, people who have substance use and mental health concerns, etc.).  A valid NYS driver's license and access to a reliable and insured vehicle is required.

 

PREVENTION HEALTH ADVOCATE, Medical Clinic - Syracuse

Ensure injection drug users have access to on-site medical services at ACR Health and at partner locations in CNY. Conduct assessments and provide disease screening and linkages to mental health support, prevention services and facilitated referrals for ongoing primary care, sub-specialty medical care and substance use treatment. Conduct enhanced outreach in the community, targeting high-risk sub-populations of individuals to promote and facilitate access to HIV counseling and testing services, individual and group level HIV/STD/HCV education and risk reduction counseling, and other HIV prevention interventions and supportive services.  Maintain an active caseload of 20-30 individual participants for Outreach, Linkage & Navigation Services. Maintain accurate client and service records and prepare all required reports.  Qualifications: Four-year degree in health/human services or other related field; or four plus years’ experience working in nonprofit social service agency providing direct client related services to diverse populations (e.g., persons of color, MSM, people who have substance use and mental health concerns, etc.).  A valid NYS driver's license and access to a reliable and insured vehicle is required.

 

Q CENTER EDUCATOR/CARE MANAGER - Utica

Assist with LGBTQ Youth Programming including support groups, case management and cultural competency workshops.  Create and maintain safe spaces for LGBTQ youth and families; co-facilitate evening support groups and activities; provide crisis intervention; assist in developing and staffing monthly calendar of events. Qualifications:  BA or BS health & human services, or related field; Familiarity with and experience in working with LGBTQ and at risk youth/young adults, public speaking and group facilitation skills. Schedule flexibility for evening and weekend work and traveling between program sites.

 

OUTREACH WORKER, Syringe Exchange Program - Syracuse

Provide direct provision of HIV/STD/hepatitis prevention interventions to the target population. Conduct enhanced outreach in the community to promote and facilitate access to HIV counseling and testing services, individual and group HIV/STD/HCV education and risk reduction counseling. Recruit peer educators and clients for various program services. Maintain accurate client and service records. Qualifications: High school/GED and two years of experience working in non-profit social service agency providing direct services to diverse populations. 

 

Q CENTER EDUCATOR/CARE MANAGER - Utica

Assist with LGBTQ Youth Programming including support groups, case management and cultural competency workshops.  Create and maintain safe spaces for LGBTQ youth and families; co-facilitate evening support groups and activities; provide crisis intervention; assist in developing and staffing monthly calendar of events. Qualifications:  BA or BS health & human services, or related field; Familiarity with and experience in working with LGBTQ and at risk youth/young adults, public speaking and group facilitation skills. Schedule flexibility for evening and weekend work and traveling between program sites.

 

 

 

 

Please apply with a cover letter and resume to hr@acrhealth.org