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Employment Application Forms

 

Interested in joining the team?

 

Download and complete the following three forms after reviewing the job listings (hard copies available at the office). Please print them or fill them out digitally in Adobe Reader. To be considered a qualified candidate, a cover letter, resume, and the following forms should either be emailed to HR@acrhealth.org or mailed to:

 

 ACR Health

Human Resources

627 West Genesee Street

Syracuse, NY 13204

 

Form 1: Job Application (PDF)

Form 2: Reference Authorization (PDF)

Form 3: Optional Self Identification (PDF)

 

 

 

Employment Opportunities

 

All positions require a commitment to ACR Health’s mission, vision and values, demonstrated cultural competency, and sensitivity to HIV/AIDS, chronic illness, including substance use and mental health, and LGBTQ issues.

 

SYRACUSE POSITIONS

CARE MANAGER - SYRACUSE

ACR Health is seeking qualified individuals to fill the position of Care Manager. The Care Manager will provide care management services to clients with chronic health conditions, including physical and behavioral issues for the Health Home Care Management Program; lead the client’s care coordination team to conduct assessments, evaluate needs, create client-centered care plans and initiate referrals; partner with clients’ medical providers, community partners, social service agencies, family members and social supports to advocate for service delivery and linkage to ongoing care needs; and maintain documentation on activities to comply with reporting requirements on all client files including electronic health records. 

QUALIFICATIONS: 
• Bachelor’s degree in health or human services field is required. 
• Effective communication and documentation skills
• A valid NYS driver's license and access to a reliable and insured vehicle is required.
 

BI-LINGUAL CARE MANAGER - SYRACUSE

ACR Health is seeking qualified English/Spanish speaking individuals to fill the position of Bi-lingual Care Manager. The Care Manager will provide care management services to clients with chronic health conditions, including physical and behavioral issues for the Health Home Care Management Program; lead the client’s care coordination team to conduct assessments, evaluate needs, create client-centered care plans and initiate referrals; partner with clients’ medical providers, community partners, social service agencies, family members and social supports to advocate for service delivery and linkage to ongoing care needs; and maintain documentation on activities to comply with reporting requirements on all client files including electronic health records. Applicants should also demonstrate effective communication and documentation skills; 
QUALIFICATIONS:
• Bachelor’s degree in health or human services field is required. 
• English/Spanish fluency
• A valid NYS driver's license and access to a reliable and insured vehicle is required.
 

COMPLIANCE OFFICER - SYRACUSE 

ACR Health is seeking a Compliance Officer to incorporate best practices regarding confidentiality into all job duties and communications in accordance with Article 27-F and HIPAA, ACR Health policies and procedures and other applicable regulations. Must protect agency data in accordance with confidentiality procedures and protocols as well as observe and abide by the HIV Confidentiality Law and HIPAA. The Officer must maintain working knowledge of all EHR systems and other required data systems utilized for Medicaid-reimbursable programming. Must maintain daily operations of ACR Health's Compliance Program, and serve as a liaison between the Lead Health Homes, Department of Health, and ACR Health. 
This position must develop annual work plan and protocols which address key initiatives to be undertaken based on ACR Health's policies, perceived areas of risk and governmental focus on compliance issues. Identify potential areas of compliance vulnerability and risk; develop/implement corrective action plans for resolution of problematic issues, and provide general guidance on how to avoid or deal with similar situations in the future. Working with the supervisor, co-facilitate quarterly meetings, provide written reports on status and activities of the compliance program including issues identified, investigated and resolved. The Compliance Officer provides reports on a regular basis, and as directed or requested, to keep senior management informed of the operation and progress of compliance efforts. Develops an effective compliance training program, including appropriate introductory training for new employees as well as ongoing training for all employees and management. Must review Intakes, Assessments, Care Plans and Progress Notes and complete supervisory sign-off of records, within required time frames. The Compliance Officer must also monitor the performance of the Compliance Program and related activities on a continuing basis, taking appropriate steps to improve effectiveness and serve as RHIO administrator for ACR Health.
QUALIFICATIONS: 
• Bachelor's degree and a minimum of two years' experience in a related field; or Associates degree and a minimum of four years' experience in a related field. 
• Detail oriented with excellent organizational and interpersonal skills. 
• Ability to manage private, confidential matters, meet deadlines, and work with others in a team.
 

DEVELOPMENT ADMINISTRATIVE ASSISTANT- SYRACUSE

The Development Administrative Assistant provides a full range of administrative support to the Director of Events and Business Development and Director of Major Gifts to include typing, proofreading documents, reports, presentations, new hire information and statistical data. Provides support with the daily operation and administration of the development department. Performs a wide range of database functions including querying, importing, and exporting and report design in Raisers Edge and Access, while maintaining all donor files and records as related to development and public relations.  Process all donor transactions and acknowledgements. Performs a range of graphic and marketing materials including flyers, layout and design, research, clip art and announcements. Helps coordinate the instruction and oversite of interns. Assists with ordering program supplies and related billing, email and upkeep of the filing system. Maintains confidentiality of clients, volunteers, staff and other appropriate components of the agency. Performs other duties as assigned by the Director of Events and Business Development and Director of Major Gifts, Deputy Executive Directors, and Executive Director. 
QUALIFICATIONS:
• Two years’ experience providing administrative support
• Working knowledge of Microsoft Office Suite and Raisers Edger with a high level of competency.
• Ability to work professionally and effectively with persons from a wide variety of backgrounds: health care professionals, drug users, persons from diverse cultural and socioeconomic backgrounds, LGBTQ individuals, persons with differing abilities, ACR Health staff and volunteers.
• Excellent language and organizational skills.
• Ability to prioritize tasks and meet deadlines.
• Ability to exercise independent judgment.
 

HARM REDUCTION SPECIALIST- SYRACUSE 

ACR Health is looking for a Harm Reduction Specialist in our Drug User Health department. The Specialist will ensure people who use drugs have access to on-site medical services at ACR Health’s Drug User Health Hub and at partner locations across Central New York, support the onsite Nurse Practitioner or Physician during clinic hours, conduct individual client assessments, referrals and offer other case management services. The Harm Reduction Specialist will provide disease screening, linkage to mental health support, preventive services, and facilitated referrals for ongoing primary care, sub-specialty medical care, and substance treatment services for IV and non IV drug users. Conduct enhanced outreach in the community, targeting high-risk sub-populations of individuals to promote and facilitate access to preventative health counseling and testing services, individual and group level education and risk reduction counseling, and other prevention interventions and supportive services. Maintain an active caseload of participants for Outreach, Navigation, and Linkage Services. Provide individuals with treatment readiness assessments, linkage to insurance navigation, and appropriate referrals to treatment facilities. Maintain accurate client and service records in accordance with Drug User Health department’s policy and procedures. 
QUALIFICATIONS: 
• Four-year degree in health/human services or other related field, or 4+ years’ experience working in non-profit social service agency providing direct client related services to diverse populations (e.g., people who use substances and/or have mental health diagnoses, been incarcerated, men who have sex with men, etc.) 
• A valid NYS driver's license and access to a reliable and insured vehicle is required. 
• Bilingual candidates as well as candidates with a combination of case management and healthcare experience are preferred. 
 

PREVENTION HEALTH ADVOCATE FOR YOUTH: SYRINGE EXCHANGE PROGRAM - SYRACUSE

ACR Health is seeking a qualified individual to fill the position of Prevention Health Advocate on our Syracuse Syringe Exchange team. The Prevention Health Advocate works to engage and retain substance users in appropriate public health services. This position will conduct street outreach and provider “in-reach”, provide individual and group education facilitate access to HIV, sexually transmitted disease and viral hepatitis C screening; and, provide prevention case management for active substance users ages 29 and under. This position will also assist in the operations of the syringe exchange program to include providing clean and sterile needles to active substance users. This position will require travel to each syringe exchange office in order to meet the needs of individuals 29 years of age and under at all ACR Health office locations. Applicants should demonstrate effective communication and documentation skills; sensitivity to chronic illness, including HIV/AIDS; and, familiarity with harm reduction concepts. 
QUALIFICATIONS: 
• 2-year degree in health/human services or other related field, or at least 3+ years experience working in non-profit social service agency providing direct services to diverse populations (e.g., people who use substances and/or have mental health diagnoses, been incarcerated, men who have sex with men, etc.)
• A valid NYS driver's license and access to a reliable and insured vehicle.

 

PROGRAM COORDINATOR FOR YOUTH LGTBQ-SYRACUSE

ACR Health is looking for a culturally competent, creative and engaging person to work with youth services staff to coordinate, develop and facilitate programs and services for youth identifying as LGBTQ+ aged 8-29 and their families.  Coordinate drop-in and after-school programming, facilitate youth and parent evening support groups, and evening and weekend social events for youth and families.  Supervise, support and train Q Center Case Manager, Parent Advocate, volunteers and interns. Conduct community outreach and provide LGBTQ Cultural Competency Workshops, participate in community workgroups related to the well-being of LGBTQ young people and develop and maintain partnerships with school-based LGBTQ groups.
QUALIFICATIONS:
• Bachelor’s Degree preferred
• Experience working with youth or young adults identifying as LGBTQ and their families
• Ability to work flexible hours including nights and weekends
• Demonstrated competency in group facilitation and public speaking
• A valid NYS driver's license and access to a reliable and insured vehicle.

 

OSWEGO and CAYUGA CO. POSITIONS

NAVIGATOR- OSWEGO & CAYUGA COUNTIES

The Navigator enrolls consumers into public and/or private health coverage in the NY Health Benefit Exchange. Educates consumers on their benefits and responsibilities under the Affordable Care Act, helps consumers choose an appropriate qualified health plan, makes sure all applications are accurately completed and submitted on time and adhering to submission deadlines. Advises consumers on eligibility for premium subsidies and public health insurance programs, like Medicaid and Child Health Plus. The Navigator will be expected to maintain thorough case records of services provided, schedule and maintain appointments with potentially eligible consumers and conduct community outreach to potential enrollees. The Navigator incorporates best practices regarding confidentiality into all job duties and communications in accordance with Article 27-F and HIPAA, ACR Health policies and procedures and other applicable regulations. 
QUALIFICATIONS: 
• Associate’s Degree required, Bachelor's Degree preferred. 
• Ability to work under pressure during deadlines.
• Ability to work in more than one work site. 
• Flexible work schedule, some evenings or weekends required. 
• Strong computer skills (web-based database, word processing, Excel, etc.). 
• Strong verbal and written communication skills. Competency in languages other than English strongly preferred
• A valid NYS driver's license and access to a reliable and insured vehicle is required.

 

CARE MANAGER – OSWEGO & CAYUGA COUNTIES

ACR Health is seeking qualified individuals to fill the position of Care Manager in our Oswego office. The Care Manager will provide care management services to clients with chronic health conditions, including physical and behavioral issues for the Health Home Care Management Program; lead the client’s care coordination team to conduct assessments, evaluate needs, create client-centered care plans and initiate referrals; partner with clients’ medical providers, community partners, social service agencies, family members and social supports to advocate for service delivery and linkage to ongoing care needs; and maintain documentation on activities to comply with reporting requirements on all client files including electronic health records. Applicants should also demonstrate effective communication and documentation skills; sensitivity to chronic illness and a strong commitment to the mission of ACR Health.
QUALIFICATIONS: 
• Bachelor’s degree in health or human services field is required. 
• A valid NYS driver's license and access to a reliable and insured vehicle is required.
 

UTICA POSITIONS

PREVENTION HEALTH ADVOCATE

ACR Health is looking for a qualified, community-oriented individual to fill the position of Prevention Health Advocate on our Prevention Services team. The Prevention Health Advocate provides: individual and group education; HIV, sexually transmitted disease and viral hepatitis C testing/screening; one-on-one assessment and counseling; and, prevention case management for at-risk populations with a focus on communities of color and men having sex with men.  This individual will also conduct provider and community outreach to target and offer services to high-risk and HIV-positive individuals.  
QUALIFICATIONS: 
• 2-year degree in health/human services or other related field, or 3 years’ experience working in non-profit social service agency providing direct client related services to diverse populations (e.g., people who use substances and/or have mental health diagnoses, been incarcerated, men who have sex with men, etc.).
• Effective communication and documentation skills.
• Ability work occasional evening and weekends.
• A valid NYS driver's license and access to a reliable and insured vehicle is required. 
• Applicant must pass NYS Dept. of Corrections background check in order to be given clearance to enter facilities. 


TRANSPORTATION COORDINATOR

ACR Health is looking for a Transportation Coordinator to ensure timely implementation of all components of the ACR Health’s STAR Transportation program. Assist in the development and implementation of all outreach activities associated with ACR Health’s STAR Transportation program to include materials, development and distribution, community networking and volunteer recruitment. Assist in establishing and maintaining agreements with network of transportation provider. Maintain complete and accurate reports and statistics relating to all outreach and transportation program services.  Support the completion of NYS DOH AI required reporting documents.  Assist with a variety of quality assurance and program reporting matters. Provide an on-site orientation, technical and other assistance of all STAR Transportation program services and referral procedures to staff of regional HIV-related service provider agencies. Responsible for the entering of intakes, transfers, and closures into AIRS. 
QUALIFICATIONS:
• Associates degree preferred and/or related experience working with dispatch and transportation systems. 
• Detail oriented with strong organizational skills. 
• A valid NYS driver's license and access to a reliable and insured vehicle is required. 

 

WATERTOWN POSITIONS

COMMUNITY LINKAGE SPECIALIST:  CRIMINAL JUSTICE INITIATIVE 

The Prevention Services Department is seeking an engaging health educator and care navigator to provide coordination of program services in 5 NYS correctional facilities (prisons and drug treatment facilities). Responsibilities include: recruitment and engagement of HIV positive inmates both known and unknown to NYS Department of Corrections; providing care management for HIV positive clients, linkage to care for newly diagnosed HIV positive clients, completion of accurate monthly, quarterly and/or annual report(s); maintaining accurate client and service records; and collaborative work within NYS Department of Corrections and Community Supervision facilities in the Watertown Hub.  This position is based in Watertown; travel is required (reimbursement is available).  Prior experience with prison populations is helpful but not required.  The agency is willing to train the right candidate.  
QUALIFICATIONS: 
• 2-year degree in health/human services or other related field, or 3 years’ experience working in non-profit social service agency providing direct client related services to diverse populations (e.g., people who use substances and/or have mental health diagnoses, been incarcerated, men who have sex with men, etc.)
• A valid NYS driver's license and access to a reliable and insured vehicle is required. 
• Applicant must pass NYS Dept. of Corrections background check in order to be given clearance to enter facilities. 
 

Please apply with a cover letter and resume to hr@acrhealth.org