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Employment Application Forms

 

Interested in joining the team?

 

Download and complete the following three forms after reviewing the job listings (hard copies available at the office). Please print them or fill them out digitally in Adobe Reader. To be considered a qualified candidate, a cover letter, resume, and the following forms should either be emailed to HR@acrhealth.org or mailed to:

 

 ACR Health

Human Resources

627 West Genesee Street

Syracuse, NY 13204

 

Form 1: Job Application (PDF)

Form 2: Reference Authorization (PDF)

Form 3: Optional Self Identification (PDF)

 

 

 

Employment Opportunities

 

All positions require a commitment to ACR Health’s mission, vision and values, demonstrated cultural competency, and sensitivity to HIV/AIDS, chronic illness, including substance use and mental health, and LGBTQ issues.

 

SYRACUSE POSITIONS

 

HARM REDUCTION SPECIALIST - Syracuse 

ACR Health is looking for a Harm Reduction Specialist in our Drug User Health department. The Specialist will ensure drug users have access to on-site medical services at ACR Health’s Drug User Health Hub and at partner locations across Central New York, and support the onsite Nurse Practitioner or Physician during clinic hours, conduct individual client assessments, referrals and offer other case management services. The Harm Reduction Specialist will provide disease screening, linkage to mental health support, preventive services, and facilitated referrals for ongoing primary care, sub-specialty medical care, and substance treatment services for IV and non IV drug users. Conduct enhanced outreach in the community, targeting high-risk sub-populations of individuals to promote and facilitate access to preventative health counseling and testing services, individual and group level education and risk reduction counseling, and other prevention interventions and supportive services. Maintain an active caseload of participants for Outreach, Navigation, and Linkage Services. Provide individuals with treatment readiness assessments, linkage to insurance navigation, and appropriate referrals to treatment facilities. Maintain accurate client and service records in accordance with Drug User Health department’s policy and procedures. Prepare all required reports and supporting data which relate to specific prevention department activities and as assigned by the Director of Drug User Health. Complete accurate monthly, quarterly and/or annual report(s) within agency and departmental guidelines. Attend community provider meetings/committees that address target population(s) issues and concerns and act as agency liaison to these provider groups when appropriate. Assist with annual community and program needs assessment activities. Identify and develop networking relationships with community based organizations. Assist with the general work of the department, including special projects and general agency programs/initiatives. Participate in appropriate and applicable training/professional development opportunities for a minimum of 24 hours of curriculum-based training annually. Participate as a culturally competent member of the department and agency, which includes having the capacity to function effectively as an individual within the context of cultural beliefs, behaviors, and needs presented by consumers and their communities. Maintain confidentiality of all agency clients as well as other appropriate organizational components.
Minimum Qualifications: Four-year degree in health/human services or other related field, or 4+ years’ experience working in non-profit social service agency providing direct client related services to diverse populations (e.g., incarcerated populations, MSM, substance users, mentally ill, etc.). A valid NYS driver's license and access to a reliable and insured vehicle is required. Bilingual candidates as well as candidates with a combination of case management and healthcare experience are preferred. Sensitivity to AIDS, chronic illness, substance abuse issues and a strong commitment to the mission, vision, and values of ACR health are essential.

 

LGBTQ PROGRAM/ TESTING SUPERVISOR - Syracuse 

ACR Health seeks a creative, organized, and experienced individual to assist with the administration and coordination of LGBT programs in our Youth Services Department. This position provided direct oversight of regional Q Centers, Young Med’s Project HIV/HCV/STD testing and Rapid Rehousing for LGBT Youth programs. 
Duties Include:
-Direct Supervision and support to LGBT program staff and volunteers. 
-Ensuring accurate completion of all required AIRS and HMIS data entry and reporting within required time frames, including monitoring data and running weekly/month reports to check for accuracy and completeness of data. 
-Conducting weekly chart reviews for LGBT programs, including paper charts and individual client records in AIRS and HMIS, ensuring services are delivered in accordance with agency and contract policies. 
-Maintaining appropriate conditions in Q Center Testing Room and off site testing locations (i.e. adequate lighting, temperature control, testing surface, confidentiality, and counseling area). 
-Reviewing monthly program calendars and activity and assess for effectives and appropriateness. 
-Assisting in the development and oversight of materials, presentations and trainings aimed at increasing LGBT culture competency/ sensitivity among health and human service providers. 
-Conducting monthly inventory of LGBT program supplies, ensuring proper storage conditions, and placing orders for supplies as needed with budget and contractual guidelines. 

Minimum Qualifications: Undergraduate degree in Social Work, Human Services or related field and 3+ years experience working in human/social service agency. Prior supervisory and or program management experience preferred. Familiarity and experience with working with LGBT individuals and communities required. Demonstrated ability to exercise independent judgment. Public speaking and group facilitation skills. Experience in maintaining and monitoring confidential client records/charts. Familiarity with AIRS and HMIS a plus. Demonstrated ability to prioritize and deal with multiple demands. Effective communication and documentation skills, as well as cultural and linguistic competence, required. Strong organizational, time management, interpersonal, and attention to detail skills are a must. A strong commitment to the mission and vision of ACR Health. Reliable automobile, valid NYS drivers license and wiliness to travel required. 

 

 

BEHAVIORAL HEALTH EDUCATOR - Syracuse 

ACR Health is seeking a compassionate behavioral health educator to assist individuals living with HIV/AIDS with behavioral health screening, assessment, linkage and engagement to needed services.

• Conduct targeted outreach to PLWH/A needing behavioral health treatment and accept referrals from health and human service providers.
• Ensure clients are eligible for the program and all required client information is collected upon enrollment into the program.
• Perform behavioral health screenings using standardized tools to identify PLWH/A in need of behavioral health treatment.
• Provide individual behavioral health educational sessions (maximum of three) to de-stigmatize behavioral health related issues and encourage engagement into appropriate treatment.
• Develop individual and group behavioral health education plans that incorporate: goals and objectives, frequency and duration of sessions.
• Provide system navigation and address barriers to behavioral health care by coordinating with care management providers.
• Establish connections and provide facilitated referrals to licensed behavioral health professionals that expedite linkages to care and result in minimal delays in behavioral health treatment.
• Track, coordinate and communicate behavioral health referral activities with other service providers as applicable until clients have successfully attended three behavioral Health treatment appointments.
• Responsible for accurately documenting each session into the AIDS Institute Reporting System (AIRS).
• Supervise the Peer Navigators and coordinate activities.
Qualifications and Skills
• BA or BS with two years’ experience of working in the field of HIV/AIDS, behavioral health, and/or other chronic illness; one year experience providing health education; possess an understanding of community level work and the importance of collaborating and coordinating with other organizations and effective communication and documentation skills.
• Sensitivity to HIV/AIDS, chronic illness, LGBTQ issues and a strong commitment to the mission, vision, and values of ACR health are essential.
• Valid NYS Driver license and access to reliable vehicle

 

COMPREHENSIVE ADOLESCENT PREGNANCY PREVENTION HEALTH EDUCATOR - Syracuse 

ACR Health seeks a creative, organized and experienced individual to fill a Comprehensive Adolescent Pregnancy Prevention (CAPP) Health Educator position in our Syracuse office. Primary responsibilities include: implementing evidence-based pregnancy prevention interventions with teens, increasing youth health literacy and familiarity with reproductive health issues, organizing community outreach and engagement events engaging teens and parents/caregivers, coordinating a variety of activities for youth, including ‘adult preparation’ topics such as resume writing, job skills, college information and career possibilities, providing parent/caregiver education to improve parent-child communication surrounding sexual and reproductive health, increasing teens access to family planning services by providing active referrals, assistance with scheduling appointments and transporting assistance, providing accurate information about sexual and reproductive health care and local family planning services available to teens through web-based platforms and PSA’s as well as conducting tours of family planning centers.
MINIMUM QUALIFICATIONS:  Bachelor’s degrees in health education or relevant field required. Experience working with youth aged 11-21. Public speaking and group facilitation skills. Knowledge of reproductive health and sexuality. Effective communication and documentation skills. Demonstrated cultural and linguistic competence. Strong organizational, time management, interpersonal, and attention to detail skills are a must. A commitment to teamwork. A strong commitment to the mission and vision of ACR Health. Reliable automobile, valid NYS driver’s license and willingness to travel required.

 

DSRIP PROGRAM ASSISTANT - Syracuse 

The Program Assistant will provide full range of DSRIP program support to the DSRIP Coordinator and Director of Support Services to include document/project reviews, reports, coordinating and attending appropriate meetings, data entry and record keeping. Coordinate and communicate project needs to staff and management team members across programs and departments internally among the agency and among external partners. Create a standardized referral system between existing ACR Health efforts to ensure linkages are made. Maintain complete and accurate data records; prepare all required monthly and program reports as assigned; ensure thorough, up to date and compete client records. Assist with monitoring efforts, project planning, and identifying best practices with the DSRIP Coordinator to achieve project requirements and milestones. The Assistant will participate in Value Based Payment activities and assist with agency wide implementation strategies. 

MINIMUM QUALIFICATIONS:  BA or BS with 1-2 years of experience working in the field of human services with an emphasis on administrative support. Ability to work professionally and effectively with persons from a wide variety of backgrounds. Excellent language and organizational skills. Ability to prioritize tasks and meet deadlines. Working knowledge of Microsoft Office Suite with a high level of competency. Valid NYS driver’s license. Sensitivity to HIV/AIDS, chronic illness, LGBTQ issues and a strong commitment to the mission, vision, and values of ACR Health are essential. 

          
ADMINISTRATIVE ASSISTANT PREVENTION AND YOUTH SERVICES-SYRACUSE

The Administrative Assistant will perform a wide range of administrative and office support activities for employees to facilitate the efficient operation of the assigned departments in a fast-paced, deadline driven environment. Provide support to the department Directors and staff. Prepare and modify confidential and non-confidential documents including correspondence, reports, drafts, memos and emails. Maintain and coordinate department staff time keeping records. Schedule/coordinate staff training and travel requests. Record, compile, transcribe and distribute department minutes of meetings. Prepare, submit, track and reconcile department purchase orders. Process, track, record, and reconcile staff travel mileage/per diem reimbursement requests. Process and handle petty cash requests. Track and manage department supplies and inventory. Maintain company vehicle log books. Coordinate, review and compile monthly, quarterly, and semi-annual and annual reports as needed. Provide excellent customer service.
QUALIFICATIONS
Qualified applicants will have a minimum of an Associate’s degree and 4 years of experience in a professional office environment as an administrative assistant or office manager. Must be able to handle multiple tasks, utilize computer, and software application skills (Microsoft Office), and type 60 WPM. A valid NYS driver's license and access to a reliable and insured vehicle is required. 


CARE MANAGER - SYRACUSE

ACR Health is seeking qualified individuals to fill the position of Care Manager. The Care Manager will provide care management services to clients with chronic health conditions, including physical and behavioral issues for the Health Home Care Management Program; lead the client’s care coordination team to conduct assessments, evaluate needs, create client-centered care plans and initiate referrals; partner with clients’ medical providers, community partners, social service agencies, family members and social supports to advocate for service delivery and linkage to ongoing care needs; and maintain documentation on activities to comply with reporting requirements on all client files including electronic health records. 
QUALIFICATIONS 
Bachelor’s degree in health or human services field is required.  Effective communication, computer and documentation skills.  A valid NYS driver's license and access to a reliable and insured vehicle is required.

 
BI-LINGUAL CARE MANAGER - SYRACUSE

ACR Health is seeking qualified English/Spanish speaking individuals to fill the position of Bi-lingual Care Manager. The Care Manager will provide care management services to clients with chronic health conditions, including physical and behavioral issues for the Health Home Care Management Program; lead the client’s care coordination team to conduct assessments, evaluate needs, create client-centered care plans and initiate referrals; partner with clients’ medical providers, community partners, social service agencies, family members and social supports to advocate for service delivery and linkage to ongoing care needs; and maintain documentation on activities to comply with reporting requirements on all client files including electronic health records. Applicants should also demonstrate effective communication and documentation skills; 
QUALIFICATIONS

Bachelor’s degree in health or human services field is required. English/Spanish fluency. A valid NYS driver's license and access to a reliable and insured vehicle is required.

 

DIRECTOR OF QUALITY ASSURANCE-SYRACUSE

Reporting to the Executive Director, the Director of Quality Assurance will work directly with leadership, management and front-line staff to ensure quality service delivery and comprehensive data management compliance with contract deliverables and regulations. 
Oversee the collection of accurate program service data as it pertains to contract commitments working with department supervisors. Supervision of the Compliance Officer and other quality assurance staff. Assist with Program Evaluation Management System (PEMS) for current and correct data mapping into the agency’s AIRS. Communicate discrepancies with contract manager and AI data staff. Assist with the Preparation of Service and Data Reports. Coordinate and provide ongoing training, support and guidance to Senior Management, managers and staff in areas of program quality assurance, evaluations, reporting, and data entry. Prepare and assist with comprehensive monitoring visits and annual audits preparation. Develop methodologies to address any issues which arise from audits and other oversight measures on a timely basis.
QUALIFICATIONS
Masters in human service health related/quality assurance field with one year in non-profit administrative experience or Bachelor’s degree and two years of experience of administrative background or equivalent combination of training and experience. Detail oriented with excellent organizational and data management skills. Experience in non-profit social service agency imperative. Knowledge of and demonstrated experience with Medicaid compliance and government funded programs key. Experience with developing and providing training and technical assistance on quality assurance/improvement practices and staff development. A valid NYS driver's license and access to a reliable and insured vehicle is required.


SUBSTANCE USE AND RECOVERY PROGRAM MANAGER-SYRACUSE

Reporting to the Director of Drug User Health, the Substance Use & Recovery Program Manager oversees and manages the day to day activities and services of the Recovery program including providing direct service, staff and program peer supervision, planning and monitoring contract deliverables, and initiating and maintaining community linkages. Implementation of designated interventions. Maintain and ensure accurate client and service records in accordance with prevention department’s policy and procedures. Complete accurate monthly, quarterly and/or annual report(s) within agency guidelines.
QUALIFICATIONS
Master’s degree in social work or related field, or 5+ years’ experience working in non-profit social service agency providing direct client related services to substance users or a combination of education and experience. CASAC preferred.  Demonstrated experience with substance treatment systems is required. A valid NYS driver's license and access to a reliable and insured vehicle is also required.


SUBSTANCE USE RECOVERY PEER-SYRACUSE

The Substance Use Recovery Peer will assist the Program Manager, Transitional Care Manager and other staff with outreach, engagement and educational activities to the targeted population. Provide accurate and factual information regarding HIV/AIDS, substance use, behavioral health and related issues. Identify and access available resources and provide referrals and linkage to behavioral health, medical treatment and other identified needed services including accompanying clients to their appointments. Track clients' appointments and ensure they attend. Keep accurate records of activities and assist with documentation of services into the electronic medical record system.
QUALIFICATIONS
High school diploma or equivalent, member of the target population and/or have first-hand knowledge of and access to their community. Sensitivity to HIV/AIDS, chronic illness, LGBTQ issues and a strong commitment to ACR Health's mission, vision and values are essential.
Must be willing and able to achieve and maintain certification as a Recovery Peer Advocate which includes 46 hours of recovery coaching training, 500 hours of work/volunteer experience, 25 hours of supervision and passing score on IC & RC PR Exam


TRANSITIONAL CARE MANAGER-SYRACUSE

ACR Health is seeking qualified individuals to fill the position of Transitional Care Manager. The Transitional Care Manager will engage clients that are not in care or sporadically in care, employing techniques to actively support the client in activities that improve their quality of life and health outcomes; maintain documentation and statistics on activities to comply with reporting requirements on all client files including electronic health records; review and report on all client files; assist with the development of individualized client assessments and care plans; coordinate and link individuals to health, mental health, substance abuse treatment and community services based upon identified needs; and provide ongoing care coordination and arranging for the provision of needed services. Maintain weekly contact with clients and conduct regular home visits. 
QUALIFICATIONS
BA/BS in health or human services field is required plus familiarity with HIV primary care, mental health, substance use treatment and other community resources. Effective communication, computer and documentation skills. A valid NYS driver's license and access to a reliable and insured vehicle is required.

 

OSWEGO and CAYUGA CO. POSITIONS

 

NAVIGATOR- OSWEGO & CAYUGA COUNTIES

The Navigator enrolls consumers into public and/or private health coverage in the NY Health Benefit Exchange. Educates consumers on their benefits and responsibilities under the Affordable Care Act, helps consumers choose an appropriate qualified health plan, makes sure all applications are accurately completed and submitted on time and adhering to submission deadlines. Advises consumers on eligibility for premium subsidies and public health insurance programs, like Medicaid and Child Health Plus. The Navigator will be expected to maintain thorough case records of services provided, schedule and maintain appointments with potentially eligible consumers and conduct community outreach to potential enrollees. The Navigator incorporates best practices regarding confidentiality into all job duties and communications in accordance with Article 27-F and HIPAA, ACR Health policies and procedures and other applicable regulations. 

QUALIFICATIONS 
Associate’s Degree required, Bachelor's Degree preferred.  Ability to work under pressure during deadlines. Ability to work in more than one work site.  Flexible work schedule, some evenings or weekends required. Strong computer skills (web-based database, word processing, Excel, etc.). Strong verbal and written communication skills. Competency in languages other than English strongly preferred.  A valid NYS driver's license and access to a reliable and insured vehicle is required.


CARE MANAGER – OSWEGO & CAYUGA COUNTIES

The Care Manager will provide care management services to clients with chronic health conditions, including physical and behavioral issues for the Health Home Care Management Program; lead the client’s care coordination team to conduct assessments, evaluate needs, create client-centered care plans and initiate referrals; partner with clients’ medical providers, community partners, social service agencies, family members and social supports to advocate for service delivery and linkage to ongoing care needs; and maintain documentation on activities to comply with reporting requirements on all client files including electronic health records. Applicants should also; sensitivity to chronic illness and a strong commitment to the mission of ACR Health.

QUALIFICATIONS

Bachelor’s degree in health or human services field is required.  Effective communication, computer and documentation skills. A valid NYS driver's license and access to a reliable and insured vehicle is required.
 

 

UTICA POSITIONS

 

CARE MANAGER - UTICA

The Care Manager will provide care management services to clients with chronic health conditions, including physical and behavioral issues for the Health Home Care Management Program; lead the client’s care coordination team to conduct assessments, evaluate needs, create client-centered care plans and initiate referrals; partner with clients’ medical providers, community partners, social service agencies, family members and social supports to advocate for service delivery and linkage to ongoing care needs; and maintain documentation on activities to comply with reporting requirements on all client files including electronic health records. 
QUALIFICATIONS

Bachelor’s degree in health or human services field is required. Effective communication, computer and documentation skills. A valid NYS driver's license and access to a reliable and insured vehicle is required.

 

PREVENTION HEALTH ADVOCATE-UTICA

The Prevention Health Advocate provides: individual and group education; HIV, sexually transmitted disease and viral hepatitis C testing/screening; one-on-one assessment and counseling; and, prevention case management for at-risk populations with a focus on communities of color and men having sex with men.  This individual will also conduct provider and community outreach to target and offer services to high-risk and HIV-positive individuals.  
 QUALIFICATIONS
 Associate degree in health/human services or other related field, or 3 years’ experience working in non-profit social service agency providing direct client related services to diverse populations (e.g., people who use substances and/or have mental health diagnoses, been incarcerated, men who have sex with men, etc.).  Effective communication, computer and documentation skills.  Ability to work occasional evening and weekends.  A valid NYS driver's license and access to a reliable and insured vehicle is required. 
 Applicant must pass NYS Dept. of Corrections background check in order to be given clearance to enter facilities.

 

WATERTOWN POSITIONS

 


 

Please apply with a cover letter and resume to hr@acrhealth.org